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Vanke controversies

Controversies tied to this brand in public sources. A listing is not a finding of fault.

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  1. 2020

    Guangzhou Vanke Shangcheng renovation leakage complaints exposed by CCTV 315

    In 2020, the CCTV 315 Gala exposed complaints about leakage and repeated repairs in fine-decorated homes at Guangzhou Vanke Shangcheng. Related quality complaints appeared during home inspection in 2018; Vanke initially responded that construction met standards, and media later investigated the piping and leakage conditions. This entry is limited to the Guangzhou project and does not attribute other developers' projects exposed at the same gala to Vanke.

    Source

  2. 2020

    Vanke responds to Guangzhou Shangcheng quality problems

    Company response

    Following a CCTV 3.15 report on construction quality problems at Vanke's Guangzhou Shangcheng project, Vanke stated that it accepted public supervision and criticism, apologized for the inconvenience caused to customers, and said the reported issue had been rectified by June 30, 2019.

    After a CCTV 3.15 report about construction quality problems at Vanke's Guangzhou Shangcheng project, Vanke said it accepted public supervision and criticism, apologized for the inconvenience caused to customers, and said the reported issue had been rectified by June 30, 2019.

    Company response

    • Apology — Vanke Group

      对于因产品质量给客户带来的困扰与麻烦，我们深表歉意

    • Remediation — Vanke Group

      截至2019年6月30日，该问题已经整改完毕。

    Source excerpt

    • 对于因产品质量给客户带来的困扰与麻烦，我们深表歉意，公司将本着负责任的态度，持续重视和妥善解决产品质量与服务问题。
    • 正当7月16日晚央视315晚会爆出万科广州尚城项目系列质量问题后，万科集团通过万科周刊回应。
    • 今日，央视3·15晚会报道我司广州尚城项目出现工程质量问题，对此我们诚恳接受舆论监督和批评。
    Source

  3. 2020

    Vanke responds to reported construction-quality problems at Guangzhou Shangcheng

    Company response

    After a CCTV 315 Gala report highlighted construction-quality problems at Vanke's Guangzhou Shangcheng project, Vanke said it accepted public supervision and criticism and would continue to address product-quality and service problems. The report described leaks at some homes and said residents continued to report leakage after an earlier repair effort.

    Company response

    • Remediation — 万科

      万科当晚回应中新经纬客户端称，公司将本着负责任的态度，持续重视和妥善解决产品质量与服务问题。

    Source excerpt

    • 部分房屋出现渗漏引发客户投诉。
    • 万科回应称，央视315晚会报道公司广州尚城项目出现的工程质量问题，对此诚恳接受舆论监督和批评。
    • 在16日晚举办的央视315晚会上，广州万科尚城精装房问题遭到曝光。
    Source

  4. CEO Zhu Jiusheng reported detained