Upstox controversies
Controversies tied to this brand in public sources. A listing is not a finding of fault.
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2021
Upstox discloses suspected database breach
Issue disclosure
Upstox said its databases, including contact details and KYC information, may have been breached. The company said claims suggested some contact data and KYC details may have been compromised from third-party data-warehouse systems; the number of potentially exposed client accounts was not specified.
Company response
Remediation — Upstox
Upstox said in its statement that it has immediately restricted access to the impacted database and added multiple security enhancements at all third-party data-warehouses, set up real-time 24x7 monitoring and additionally ring-fenced the network
Ongoing disclosure — Upstox
“As a matter of abundant caution, we have initiated a secure password reset via OTP,” said the retail broking firm
Source excerpt
“These claims suggested that some contact data and KYC details may have been compromised from third-party data-warehouse systems,” the retail broking firm said in a statement on its website.
Upstox said in its statement that it has immediately restricted access to the impacted database and added multiple security enhancements at all third-party data-warehouses, set up real-time 24x7 monitoring and additionally ring-fenced the network
Upstox, India’s second largest broking firm in terms of number of active clients, on Sunday said its databases including contact details and KYC may have been breached.