United Express controversies
Controversies tied to this brand in public sources. A listing is not a finding of fault.
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2017
Removal of passenger from Flight 3411
David Dao was forcibly removed by law enforcement from United Express Flight 3411 after declining to leave his seat when United sought space for deadheading crew. Dao sustained injuries, and the event generated extensive public criticism of United's policies and handling of passengers. The incident was associated with a United Express-operated flight but became a wider United Airlines reputational crisis.