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U-Go Mobility controversies

Controversies tied to this brand in public sources. A listing is not a finding of fault.

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  1. 2023

    Launch-period service and payroll crisis

    U-Go Mobility faced intense public and governmental scrutiny after extensive service cancellations, poor reliability and driver complaints about inaccurate time recording and pay. Transport for NSW issued a show-cause notice and intervened in daily operations. The episode resulted in timetable reductions, recruitment measures, temporary assistance from another operator and a formal stabilisation programme.