TriNet Zenefits controversies
Controversies tied to this brand in public sources. A listing is not a finding of fault.
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2017
New York insurance-law fine
The company was reportedly fined $1.2 million for violations of New York insurance law.
2016
Insurance licensing and training compliance failures
An internal legal investigation found licensing-control problems and identified a browser extension associated with Parker Conrad that was designed to bypass California insurance-training requirements. Zenefits self-reported the findings to state regulators, and Conrad resigned.
2016
State regulatory penalties
Zenefits reached a reported $62,500 settlement with Tennessee and was later fined $7 million by California's insurance regulator over alleged violations of insurance laws.
2015
Customer complaints about benefits administration
Customers reported software defects, broker-service failures, delayed enrollment, and incorrect or interrupted health-insurance coverage during the company's rapid-growth period. Some users said they had to return to manual paperwork to resolve benefits problems.