Controversies
Controversies tied to this brand in public sources. A listing is not a finding of fault.
Back to profile1 entries
2017
Air passenger data leak traced to improperly shared ticket-issuing accounts in TravelSky system
In several flight-cancellation scam text message incidents, passengers' booking information leaked. A Jiemian News investigation found that one source of the leak was agency ticket-issuing accounts in the TravelSky system that were improperly scaled up and shared among multiple parties, allowing criminals to obtain large amounts of passenger information. The incidents raised questions about data security management in the civil aviation reservation system.