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TIM Brasil controversies

Controversies tied to this brand in public sources. A listing is not a finding of fault.

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  1. 2012

    Infinity prepaid call-drop controversy

    Anatel reported that calls made under TIM Brasil's Infinity prepaid plan were allegedly dropped intentionally, requiring users to initiate additional calls and potentially incur further charges. The findings led the Public Ministry of Paraná to file a lawsuit seeking to stop the sale of new lines and obtain compensation for consumers.

  2. 2012

    Allegations involving activation of nonexistent SIM customers

    Luca Luciani resigned from his TIM leadership roles in Brazil and Italy amid allegations that SIM cards had been activated for deceased or nonexistent customers.