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The Ordinary

争议事件

以下收录公开来源中与该品牌相关的争议事件。列出一条并不表示过错已经证实。

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  1. 2020

    Priceline召回疑似假冒的The Ordinary产品

    宣布召回

    Priceline Pharmacy在悉尼四家加盟门店被发现销售The Ordinary护肤品的假冒版本后发布召回。Priceline要求门店下架产品并展开调查,同时建议购买疑似假冒产品的顾客停止使用并退货退款。

    品牌回应

    • 整改 — Priceline

      On notification to us, we directed the stores to immediately remove all invalid products and are taking all actions necessary to ensure no further invalid products are made available.
    • 调查 — Priceline

      We have also commenced an investigation,
    • 退款或补偿 — Priceline

      Priceline is recommending that anyone who purchased one of the potentially counterfeit products should cease use immediately and return it to the store of purchase for a full refund.
    • 道歉 — Priceline

      Priceline Pharmacy issues warning and apology over counterfeit skincare items.

    来源摘录

    • Priceline Pharmacy has issued a recall after four stores in Sydney were found to be selling counterfeit versions of the popular The Ordinary skincare line.
    • The products that could potentially be counterfeit include:
    • Priceline Pharmacy issues warning and apology over counterfeit skincare items.