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The Little Clinic controversies

Controversies tied to this brand in public sources. A listing is not a finding of fault.

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  1. 2021

    Kroger discloses pharmacy and clinic data breach

    Issue disclosure

    Kroger advised pharmacy and Little Clinic customers of a data security breach in which patient names and personal information were illegally accessed. The company said an unauthorized person accessed files by exploiting a vulnerability in Accellion’s transfer service.

    Company response

    • Investigation — Kroger

      The grocery company started its own forensic investigation into the potential scope and impact of the data breach.
    • Remediation — Kroger

      Kroger stopped using Accellion's services after being informed of the incident.
    • Refund or compensation — Kroger

      The Cincinnati-based grocery chain offered free credit monitoring to anyone affected by the data breach.
    • Ongoing disclosure — Kroger

      Potentially affected customers are in the process of being contacted by Kroger.

    Source excerpt

    • The Kroger chain advised customers of its pharmacy and Little Clinic of a data security breach in which patient names and personal information was illegally accessed.
    • The unknown person accessed Kroger files by exploiting a vulnerability in the transfer service, according to the news release.
  2. 2021

    Kroger discloses pharmacy data breach

    Issue disclosure

    Kroger disclosed that it was affected by a data breach involving Accellion’s services. The incident may have involved personal health data and insurance information; Kroger said no credit or debit card information or customer account passwords were affected. Kroger said it discontinued use of Accellion’s services, reported the incident to federal law enforcement, and began a forensic investigation. It also offered free credit monitoring to affected customers.

    Company response

    • Remediation — Kroger

      The store will offer free credit monitoring to anyone affected
    • Investigation — Kroger

      initiated its own forensic investigation to review the potential scope and impact of the incident
    • Remediation — Kroger

      discontinued the use of Accellion’s services
    • Ongoing disclosure — Kroger

      is reaching out to any customers who have been impacted by the breach

    Source excerpt

    • The supermarket chain says the Little Clinic breach could have involved personal health data and insurance information.
    • The store will offer free credit monitoring to anyone affected and is reaching out to any customers who have been impacted by the breach.
    • Grocery chain Kroger on Friday became the latest to reveal it was affected by the breach.