澳大利亚电信的争议事件
以下收录公开来源中与该品牌相关的争议事件。列出一条并不表示过错已经证实。
返回词条共 8 条
2026
澳洲电信就前高管加入Vocus向澳大利亚联邦法院提起诉讼
提起诉讼
2026年9月30日，澳洲电信在澳大利亚联邦法院对前高管John Ieraci提起法律诉讼，试图阻止其参与竞争对手电信运营商Vocus的安全与托管服务相关产品开发。诉讼提起于他原定入职Vocus的前一天。
当事方说明的目的. 阻止前高管参与竞争对手电信运营商Vocus的安全与托管服务相关产品开发
来源摘录
The telco started the legal action against John Ieraci in the Federal Court of Australia on September 30, the day before he was meant to start at Vocus.
Telstra has gone to court to block a former senior executive from participating in any product development related to security and managed services for rival telecommunications provider Vocus.
2021
2021
ACMA 因未正确处理非公开号码数据对 Telstra 罚款
罚款或处罚
澳大利亚通信和媒体管理局认定 Telstra 未能正确上传近 5 万名客户要求隐藏号码的信息，导致这些号码可被公众识别，并对其处以 253 万澳元罚款。Telstra 表示接受调查结果并已缴纳罚款。
品牌回应
整改 — Telstra
We self-reported these issues to Acma and took steps to correct them.
来源摘录
We self-reported these issues to Acma and took steps to correct them.
Telstra failed to correctly upload nearly 50,000 customers’ choices to have their number unlisted in the database, meaning those numbers were publicly identifiable.
Telstra has paid $2.5m in fines for failing to list close to 50,000 people as private numbers to prevent them being listed in public phone directories.
2021
联邦法院命令Telstra支付5000万澳元罚款
裁决
澳大利亚联邦法院命令Telstra自5月13日起30天内支付5000万澳元罚款。该案涉及针对原住民客户的不合情理销售行为；ACCC称Telstra承认相关行为并违反了澳大利亚消费者法。
品牌回应
整改 — Telstra
the telco will provide remediation to affected consumers, improve its existing compliance program, review and expand its Indigenous telephone hotline and enhance its digital literacy program for consumers in certain remote areas.
退款或补偿 — Telstra
Telstra previously said it had taken steps to waive the debts arising from the unconscionable conduct, refund money paid and put in place steps to reduce the risk of similar conduct in the future.
道歉 — Telstra
Again, I want to apologise to all of the Indigenous customers affected by this.
道歉 — Telstra
In a statement, Telstra CEO Andy Penn apologised to the Indigenous customers affected by his company’s conduct.
来源摘录
According to the ACCC, Telstra admitted it acted unconscionably when sales staff at five licensed Telstra-branded stores in Alice Springs, Casuarina and Palmerston, Arndale and Broome signed up 108 Indigenous consumers to multiple post-paid mobile contracts, which they did not understand and could not afford, between January 2016 to August 2018.
Now, Federal Court judge Justice Debra Sue Mortimer, has handed down a judgment ordering Telstra to pay the proposed pecuniary penalty of $50 million within 30 days from 13 May, along with the ACCC’s costs related to the case and other expenses incidental to the proceedings.
“This conduct included manipulating credit assessments, misrepresenting products as free, and exploiting the social, language, literacy and cultural vulnerabilities of these Indigenous customers,” ACCC Chair Rod Sims said.
2020
Horizon Power因不安全电力作业被罚款
罚款或处罚
珀斯治安法院因Horizon Power在库努纳拉的错误作业导致火灾，并使多处房产的电信设备可能处于不安全状态，对其处以4万澳元罚款。Horizon Power此前已承认违反《1947年电力条例》。
来源摘录
Horizon Power was also ordered to pay $1,516.40 in costs, after earlier pleading guilty to breaching the Electricity Regulations 1947.
Regional electricity provider Horizon Power was fined $40,000 by the Perth Magistrates Court on 4 February 2020 for incorrect work in Kununurra that caused a fire and the telecommunications equipment at various properties to become potentially unsafe.
2020
Telstra 同意因向原住民销售业务支付 5,000 万澳元罚款
罚款或处罚
Telstra 同意就向 100 多名澳大利亚原住民销售手机套餐、导致他们背负数千美元债务一事支付 5,000 万澳元罚款。澳大利亚竞争与消费者委员会接受了该罚款，但仍须联邦法院批准。
来源摘录
Telstra has agreed to pay a $50 million penalty over the sale of mobile plans to more than 100 Indigenous Australians, which left them in thousands of dollars of debt.
The penalty, which was accepted by the Australian Competition and Consumer Commission but requires Federal Court approval, would be the second-largest fine in the history of Australian consumer law.
Telstra has paid a $1.5 million penalty for failing to allow consumers to keep existing local phone numbers when changing telephone companies.
2011
2007