Telecom Argentina controversies
Controversies tied to this brand in public sources. A listing is not a finding of fault.
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2020
Ransomware attack on Telecom Argentina
Issue disclosure
Telecom Argentina experienced a ransomware attack in which hackers took over the company's internal network, encrypted files, and demanded a $7.5 million ransom in Monero. According to reporting at the time, initial reports suggested that no end-users had been affected and that the attack was limited to the company's internal systems. No ransomware group had claimed responsibility at the time of reporting.
Hackers took over Telecom Argentina's internal network, encrypted files and demanded a $7.5 million ransom in Monero. The report says initial reports suggested no end-users had been affected and that the attack was limited to the company's internal systems; no ransomware group had claimed responsibility at the time of reporting.
Source excerpt
The Spanish language site, elperiodista.com quotes anonymous employees stating that the attack started last Wednesday. Initially thought to be a small IT problem, the cyber-attacks have reportedly crippled the company’s IT systems.
Telecom Argentina S.A has been hit by a ransomware attack and the cyber-criminals are demanding $7.5 million paid in the privacy coin monero.
Initial reports suggest that no end-users have been affected, and the attack is only limited to Telecom Argentina's internal systems.
Criticism over rural-service obligations and consumer transparency
Critics alleged that Telecom did not fully deliver services associated with government subsidies for remote areas and objected to pricing, per-minute local calls, unclear offer information, contracts that excluded taxes from displayed prices and other disclosure practices.
Controversy over ADSL usage limits
Telecom was heavily criticized after proposing a 4 GB monthly limit for ADSL users with additional charges for excess traffic. The company subsequently reversed the policy.