争议事件
以下收录公开来源中与该品牌相关的争议事件。列出一条并不表示过错已经证实。
返回词条共 2 条
2020
关于处理客户支票的种族歧视诉讼
2020年1月,密歇根州利沃尼亚的一家TCF分行在一位非裔美国客户试图存入与种族歧视案件相关的和解支票后联系了警方。这些支票后来被认定为合法,该客户提起诉讼要求赔偿。TCF道歉并表示警方介入不当,同时解释该分行对大额存款和现金请求采取了加强程序。
2020
TCF Bank 因报警处理客户事件道歉
公司回应
TCF Bank 因在黑人客户 Sauntore Thomas 试图存入支票时报警而道歉,并表示不应让当地警方介入。Thomas 称自己遭到歧视;银行表示无法核实这些支票。
品牌回应
道歉 — TCF Bank
“We apologize for the experience Mr. Thomas had at our banking center. Local police should not have been involved," TCF said in a statement Thursday.
道歉 — TCF Bank
TCF Bank apologized to Thomas in a statement released Wednesday and admitted that the police should have never been called.
来源摘录
"I didn't deserve treatment like that," Thomas told the Free Press. "I'm a United States veteran. I have an honorable discharge from the Air Force. They discriminated against me because I'm black. None of this would have happened if I were white."
The bank suspected the checks were fraudulent and called police, triggering a race discrimination lawsuit against the bank on Wednesday by Sauntore Thomas, 44, of Detroit, who says he was humiliated after four officers showed up at the bank when he was trying to cash the checks.
“We apologize for the experience Mr. Thomas had at our banking center. Local police should not have been involved," TCF said in a statement Thursday. "We strongly condemn racism and discrimination of any kind.