T-Mobile美国的争议事件

品牌回应

• 调查 — TracFone

  Tracfone said they are taking action to uncover the fraudulent activity.

• 整改 — TracFone

  On top of this, they reportedly "made enhancements to improve the security of (your) mobile account."

来源摘录

• TracFone officially revealed the issue in a public notice.

• we were recently made aware of bad actors gaining access to a limited number of customer accounts and, in some cases, fraudulently transferring, or porting out, mobile telephone numbers to other carriers.

• Malicious actors transferred the accounts to different carriers without the users' consent. Straight Talk and Total Wireless subscribers are also affected by this data breach.

品牌回应

• 调查 — T-Mobile

  We immediately started an investigation, with assistance from leading cybersecurity forensics experts, to determine what happened and what information was involved.

• 持续披露 — T-Mobile

  We also immediately reported this matter to federal law enforcement and are now in the process of notifying impacted customers.

来源摘录

• Our cybersecurity team recently discovered and shut down malicious, unauthorized access to some information related to your T-Mobile account.

• The information that was obtained in the hack is called "proprietary network information" or "CPNI", this may include call records, like when a call was made, how long, caller’s phone number and the destination phone numbers.

• They disclosed that they discovered an unauthorized access to some customers’ account information, including the data that T-Mobile makes and collects on its customers in order to provide cell service.

来源摘录

• On Monday, T-Mobile US Inc. filed a complaint in the Western District of Washington against Simply Wireless Inc. for purported trademark infringement of T-Mobile’s trade name and trademarks by claiming a partnership between the parties, despite the parties not currently having a business relationship.

来源摘录

• A consumer, Richard Harris, filed a complaint on Tuesday in the Eastern District of Pennsylvania against T-Mobile USA, Inc. for allegedly giving his account to an unknown third party, resulting in a loss of his cryptocurrency.

• According to the complaint, the SIM Swap was “if not entirely perpetrated by, then at the very least effectuated and facilitated by T-Mobile and its employees.”

品牌回应

• 持续披露 — T-Mobile

  CEO Mike Sievert is speaking out.

• 整改 — T-Mobile

  To do something about it, T-Mobile is partnering with cybersecurity firm Mandiant and consultants at KPMG to tighten things up.

来源摘录

• Sievert says he’s taking a moment to update us now that the breach is contained and the investigation is “substantially complete.”

• A recent T-Mobile data breach coughed up the information of more than 50 million people, including some who aren’t current customers or never were.

• To do something about it, T-Mobile is partnering with cybersecurity firm Mandiant and consultants at KPMG to tighten things up.

品牌回应

• 道歉 — T-Mobile

• 整改 — T-Mobile

  It is offering two years of free identity protection services.

• 调查 — T-Mobile

  The investigation into the hack is “substantially complete,”

• 澄清 — T-Mobile

  the company asserts it's "confident" to have closed all security holes during the breach.

来源摘录

• It is offering two years of free identity protection services.

• The investigation into the hack is “substantially complete,” and there is no longer ongoing risk to customer data, Sievert said.

• Reports from Engadget said that T-Mobile declined to comment on Binns' claims. Instead, the company asserts it's "confident" to have closed all security holes during the breach.

品牌回应

• 整改 — T-Mobile

  我们的团队通过此前就已准备好的保障措施迅速纠正了这个问题，积极主动地为他们采取了额外的保护

来源摘录

• 我们通知了极少数客户，告知他们分配给其账户上的手机号码的SIM卡可能被非法重新分配了，或者被查看了有限的账户信息。

• “Unauthorized SIM swaps are unfortunately a common industry-wide occurrence, however this issue was quickly corrected by our team, using our in-place safeguards, and we proactively took additional protective measures on their behalf,” T-Mobile said in its statement today.

• T-Mobile US Inc. today disclosed that some of its customers have been targeted by hackers using a cyberattack tactic known as SIM swapping.

来源摘录

• The lawsuit concerns an August hack exposing approximately 54 million T-Mobile customers’ personal information.

• An order signed last Friday by the Judicial Panel on Multidistrict Litigation (JPML) has transferred more than 40 lawsuits to federal court in Kansas City, Mo.

• T-Mobile supported consolidation and transfer to the Western District of Missouri.

来源摘录

• T-Mobile was issued two lawsuits following the breach of its data. The first, Espanoza v. T-Mobile USA, claimed that the company put plaintiffs at risk over its failure to adequately protect customers as a result of negligent conduct.

• Sunday, August 22: T-Mobile faces pair of lawsuits in wake of data breach

来源摘录

• 据了解，美国 FCC 已经开始对这起严重泄露事件进行调查

• Massachusetts Attorney General Maura Healey has launched an investigation into a major data breach at wireless carrier T-Mobile, US, Inc. that compromised personally identifying information of over 50 million people nationwide, officials said Tuesday.

• Healey said people around the world potentially have the personal information of tens of millions of T Mobile customers and she wants to find out what happened and why.

品牌回应

• 整改 — T-Mobile

  T-Mobile said it will offer affected customers two years of free identity protection services through McAfee.

来源摘录

• T-Mobile said it will offer affected customers two years of free identity protection services through McAfee. They're also recommending all postpaid customers change their account PINs.

• The company said the names, phone numbers and account PINs for roughly 850,000 active prepaid accounts also were exposed.

• T-Mobile said about 7.8 million postpaid accounts and more than 40 million records of current and potential customers were compromised by a data breach.

品牌回应

• 澄清 — T-Mobile

  In a statement, the telecommunications company confirmed the data breach, but would not say whether customer data was affected.

• 整改 — T-Mobile

  However officials said the vulnerability has been secured.

• 调查 — T-Mobile

  Meantime, T-Mobile is reportedly investigating an online forum claiming to be selling the personal data of over 100-million people.

来源摘录

• T-Mobile confirmed it suffered a data breach, however, the company said it’s still trying to determine whether any personal customer data was accessed.

• The hack was first reported by Vice, which said T-Mobile was “investigating a forum post claiming to be selling a mountain of personal data.”

• Meantime, T-Mobile is reportedly investigating an online forum claiming to be selling the personal data of over 100-million people.

品牌回应

• 调查 — T-Mobile

  Cyberscoop reporter Tonya Riley tweeted that the telecoms giant had told her it was confident it had sealed-off the security loophole that had allowed the hack to happen, and that it was working with law enforcement to investigate the crime.

• 调查 — T-Mobile

  T-Mobile has acknowledged the claims of the breach and have suggested that they are "actively investigating their validity."

来源摘录

• The hack was confirmed Monday afternoon, with a spokesman saying: 'We have determined that unauthorized access to some T-Mobile data occurred, however we have not yet determined that there is any personal customer data involved.'

• The company said Monday that it has confirmed there was unauthorized access to “some T-Mobile data” but was still determining the scope of the breach and who was affected.

• T-Mobile says it is investigating a leak of its data after someone took to an online forum offering to sell the personal information of cellphone users.

品牌回应

• 持续披露 — T-Mobile

  T-Mobile disclosed the latest breach in a recent notice to customers.

来源摘录

• “Our cyber-security team recently identified and shut down a malicious attack against our e-mail vendor that led to unauthorized access to certain T-Mobile employee e-mail accounts, some of which contained account information for T-Mobile customers and employees,” the company stated.

• For the second time in a matter of four months, T-Mobile announced it has suffered a data breach.

• The company said they’re still investigating the extent of the breach and if it’s going to impact customers.

品牌回应

• 整改 — T-Mobile

  T-Mobile's security team has shut down the "malicious, unauthorized access" to its customers' data

• 持续披露 — T-Mobile

  The company has notified users as mandated under telecom's regulations.

来源摘录

• The latest in a string of data breaches this year has been discovered by T-Mobile over the weekend, affecting over one million of its customers.

• The company has notified users as mandated under telecom's regulations.

• T-Mobile's security team has shut down the "malicious, unauthorized access" to its customers' data and the attempt has been reported to the authorities.

品牌回应

• 道歉 — T-Mobile

  We truly regret that this incident occurred and apologize for any inconvenience this has caused you.

• 持续披露 — T-Mobile

  T-Mobile alerted all impacted customers via SMS notifications

来源摘录

• T-Mobile alerted all impacted customers via SMS notifications

• T-Mobile said today in a data breach notification that the account information of an undisclosed number of customers using the company's prepaid services was accessed by an unauthorized third-party.

• "Our Cybersecurity team discovered and shut down malicious, unauthorized access to some information related to your T-Mobile prepaid wireless account," the breach notification says.