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Sunday Riley controversies

Controversies tied to this brand in public sources. A listing is not a finding of fault.

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  1. 2019

    Sunday Riley settles with the FTC over fake product reviews

    Settlement

    Sunday Riley agreed to settle with the FTC after being charged with misleading customers by posting employee-written product reviews without disclosing that employees wrote them. The settlement prohibited similar conduct in the future and did not require refunds, forfeiture of profits, or an admission of wrongdoing.

    Source excerpt

    • the settlement, the FTC prohibits Sunday Riley from engaging in "similar allegedly illegal conduct in the future" and is not requiring the brand to give "any refunds to consumers, forfeiture of profits or admission of wrongdoing," a spokesperson for FTC Commissioner Rohit Chopra said in a statement to BuzzFeed News.
    • encouraging employees to write positive product reviews on Sephora's website under fake names.
  2. 2019

    Sunday Riley settles with the FTC over fake reviews

    Settlement

    Sunday Riley settled with the FTC over reports that it directed employees to post fake product reviews on Sephora's website. The settlement bars fake reviews and requires the company to identify endorsers and their connections and instruct staff on disclosure responsibilities.

    Source excerpt

    • The settlement unsurprisingly bars Sunday Riley from posting fake reviews, but also requires that it clearly identify endorsers (and their connections), and asks it to "instruct" staff on their own disclosure responsibilities.
    • Sunday Riley has settled with the FTC over reports that it ordered employees to post fake reviews on Sephora's website in a bid to boost sales.