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Straight Talk

争议事件

以下收录公开来源中与该品牌相关的争议事件。列出一条并不表示过错已经证实。

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  1. 2022

    TracFone披露客户账户遭入侵

    问题披露

    Straight Talk的母公司TracFone披露,恶意行为者访问了少量客户账户,并欺诈性地将部分电话号码转移至其他运营商。相关披露同时伴随约6,000名用户提出投诉的报道。TracFone表示正在采取措施调查相关活动并加强账户安全。在现有信息中,该公司未说明受影响账户的具体数量或调查结果。

    TracFone表示,该公司发现恶意行为者访问了少量客户账户,并欺诈性地将部分电话号码转移至其他运营商。报道还称,约有6,000名用户提出投诉。TracFone表示正在调查相关活动并加强账户安全。

    品牌回应

    • 调查 — TracFone

      Tracfone said they are taking action to uncover the fraudulent activity.
    • 整改 — TracFone

      On top of this, they reportedly "made enhancements to improve the security of (your) mobile account."

    来源摘录

    • TracFone officially revealed the issue in a public notice.
    • we were recently made aware of bad actors gaining access to a limited number of customer accounts and, in some cases, fraudulently transferring, or porting out, mobile telephone numbers to other carriers.
    • Malicious actors transferred the accounts to different carriers without the users' consent. Straight Talk and Total Wireless subscribers are also affected by this data breach.