Steinway Musical Instruments controversies
Controversies tied to this brand in public sources. A listing is not a finding of fault.
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2018
Dispute over communications concerning used Steinway pianos
A third-party piano business reported that Steinway & Sons’ general counsel circulated a December 2018 policy letter concerning the sale and servicing of used Steinway pianos. The report characterized the communication as threatening legal action and criticized the breadth and clarity of the conditions described. The available material is an interested-party account rather than a court finding, so the allegations should be treated cautiously.