{ "schemaVersion": "1.4.0", "language": "en", "slug": "starbucks", "brandKey": "starbucks", "canonicalName": "Starbucks", "canonicalUrl": "https://worldbrand.ai/brand-wiki/starbucks", "jsonUrl": "https://worldbrand.ai/brand-wiki/starbucks/json", "markdownUrl": "https://worldbrand.ai/brand-wiki/starbucks/md", "name": "Starbucks", "oneLiner": "A global coffeehouse brand built around handcrafted beverages, café experiences, packaged coffee, and digital customer relationships.", "summary": "Starbucks is an American multinational coffeehouse brand and operating company headquartered in Seattle, Washington. Founded in 1971 by Jerry Baldwin, Zev Siegl, and Gordon Bowker, the business began as a retailer of roasted coffee beans, brewing equipment, and related products rather than as the beverage-led café chain it is known as today. Its first store opened in Seattle, and the founders drew on the specialty-coffee traditions associated with Alfred Peet and Peet's Coffee. The name Starbucks was inspired in part by the character Starbuck in Herman Melville's Moby-Dick, while the company's visual identity developed around a stylized siren.\n\nA decisive transformation occurred in the 1980s. Howard Schultz joined Starbucks and promoted the Italian espresso-bar model, emphasizing freshly prepared drinks, social interaction, and a distinctive store environment. After acquiring the company in 1987, Schultz converted his Il Giornale coffee outlets to the Starbucks name and expanded the business beyond Seattle. The company opened stores in Vancouver and Chicago that year, then built a broader network through company-operated and licensed locations. This shift helped make Starbucks a major force in the development of the modern specialty-coffee and 'second-wave' coffeehouse market.\n\nStarbucks' business now spans retail coffeehouses, drive-through and pickup formats, licensed stores, packaged coffee, ready-to-drink products, and loyalty and payment services. Menus typically include espresso-based drinks, brewed coffee, cold brew, blended Frappuccino beverages, teas, refreshers, juices, pastries, breakfast products, sandwiches, snacks, and whole-bean or ground coffee. Offerings vary by country and season, and customization of milk, syrups, temperatures, sizes, and toppings is an important part of the customer proposition. The company also operates higher-end Roastery and Reserve concepts in selected markets.\n\nThe brand's growth has relied on a combination of dense store networks, recognizable design, beverage innovation, seasonal launches, customer loyalty, and digital ordering. Starbucks Rewards, mobile ordering, stored-value cards, and app-based payment have connected the physical store network with a large digital ecosystem. During the COVID-19 pandemic, the company accelerated drive-through, delivery, curbside, and mobile-pickup formats, moving some locations away from the traditional sit-down coffeehouse model.\n\nStarbucks has also faced labor, legal, racial-bias, market-performance, and political controversies. Its response to the 2018 Philadelphia arrests included an apology from CEO Kevin Johnson and the temporary closure of approximately 8,000 U.S. stores for racial-bias training. The company later experienced leadership changes, including the replacement of Laxman Narasimhan by Brian Niccol in 2024. In 2025, Starbucks ended its general open-door seating and restroom policy and required customers to make a purchase to use those areas; it also announced a substantial menu simplification. Starbucks remains one of the world's largest coffeehouse chains, with a mix of company-operated and licensed stores across international markets.", "aliases": [ "Starbucks Corporation", "STARBUCKS CORPORATION", "Starbucks Brasil", "Starbucks Luxembourg", "สตาร์บัค", "Starbucks Coffee", "สตาร์บัคส์", "สตารบัค", "スタバ", "スターバックス", "스타벅스", "ستاربكس", "Starbucks Taiwan Site", "Starbucks Malaysia", "Starbucks Mexico Site", "Starbucks México", "Starbucks MX", "Starbucks MY", "Starbucks Nederland", "Starbucks Netherlands", "Starbucks in the Netherlands", "Starbucks NL", "Starbucks Norway", "Starbucks NO", "Starbucks New Zealand", "Starbucks NZ", "Starbucks Philippines", "Starbucks PH", "Starbucks Poland", "Starbucks PL", "Starbucks Portugal", "Starbucks Thailand", "Starbucks TH", "Starbucks Turkey", "Starbucks TR", "Starbucks Vietnam", "Starbucks VN", "Starbucks South Africa", "Starbucks ZA", "星巴克中国包装", "Starbucks China", "Starbucks Nigeria", "Starbucks NG", "Starbucks Peru", "Starbucks PE", "Starbucks Britain", "Starbucks Canada Site", "Starbucks CA", "Starbucks BR", "Starbucks Belgium", "Starbucks BE", "Starbucks Switzerland", "Starbucks CH", "Starbucks Chile", "Starbucks CL", "Starbucks Colombia", "Starbucks CO", "Starbucks Croatia", "Starbucks Czechia", "Starbucks CZ", "Starbucks Deutschland", "Starbucks DE", "Starbucks Denmark", "Starbucks DK", "Starbucks Egypt", "Starbucks EG", "Starbucks Espana", "Starbucks ES", "Starbucks Finland", "Starbucks FI", "Starbucks France Site", "Starbucks FR", "Starbucks Greece", "Starbucks GR", "Starbucks Bulgaria", "Starbucks BG", "Starbucks Singapore", "Starbucks SG", "Starbucks Japan Site", "Starbucks JP", "Starbucks Korea Site", "Starbucks KR", "Starbucks PT", "Starbucks Romania", "Starbucks RO", "Starbucks Saudi", "Starbucks SA", "Starbucks Sweden", "Starbucks SE", "Starbucks Hong Kong Site", "Starbucks HK", "Starbucks Indonesia", "Starbucks ID", "Starbucks India Site", "Starbucks IN", "Starbucks Italia", "Starbucks IT", "Starbucks Slovakia", "Starbucks SK", "Starbucks Emirates", "Starbucks AE", "Starbucks Argentina", "Starbucks AR", "Starbucks Austria", "Starbucks AT", "Starbucks Australia Site", "Starbucks AU", "Starbucks HR", "Starbucks Hungary", "Starbucks HU", "Starbucks Ireland", "Starbucks IE", "Starbucks Israel", "Starbucks IL", "Starbucks LU" ], "entityType": "corporate_brand", "l1Slug": "consumer-discretionary", "l1": "Consumer Discretionary", "l2Slug": "consumer-services", "l2": "Consumer Services", "l3Slug": "hotels-restaurants-leisure", "l3": "Hotels, Restaurants & Leisure", "l4Slug": "coffee-tea-shops", "l4": "Coffee & Tea Shops", "country": "United States", "headquarters": "Seattle, Washington, United States", "operatingMarkets": [ "United States", "Canada", "Latin America", "Europe", "Asia", "Middle East", "Oceania", "Brazil", "Luxembourg", "Japan", "China", "Thailand", "United Kingdom", "Asia-Pacific", "South Korea", "Australia", "Singapore", "Malaysia", "Indonesia", "Philippines", "North America", "Africa", "Middle East and Africa", "Taiwan", "Mexico", "Netherlands", "Norway", "New Zealand", "Poland", "Portugal", "Turkey", "Vietnam", "South Africa", "Nigeria", "Peru", "Switzerland", "Chile", "Colombia", "Croatia", "Czech Republic", "Germany", "Denmark", "Egypt", "Spain", "Finland", "France", "Greece", "Romania", "Saudi Arabia", "Sweden", "Hong Kong", "Slovakia", "United Arab Emirates", "Argentina", "Austria" ], "foundedYear": 1971, "founder": "Jerry Baldwin · Zev Siegl · Gordon Bowker", "website": "https://www.starbucks.com", "websiteHost": "starbucks.com", "parentCompany": "Starbucks Corporation", "owner": "Public shareholders of Starbucks Corporation", "groupOrHouse": "Starbucks Corporation", "listedStatus": "public", "ticker": "SBUX", "status": "active", "enrichmentStatus": "rich_ok", "typicalProducts": [ "Espresso beverages", "Brewed coffee", "Cold brew coffee", "Frappuccino blended beverages", "Tea and tea-based beverages", "Refreshers and other cold drinks", "Pastries and bakery products", "Breakfast foods and sandwiches", "Whole-bean and ground coffee", "Packaged and ready-to-drink coffee products", "Cold coffee and iced beverages", "Tea and tea-based drinks", "Pastries and bakery items", "Breakfast and lunch sandwiches", "Packaged coffee and ready-to-drink products", "Branded drinkware and merchandise", "Cold coffee and cold brew", "Food and bakery items", "Packaged coffee", "Ready-to-drink beverages", "Drinkware and merchandise", "Cold coffee and refreshment beverages", "Breakfast and light food", "Packaged coffee and tea", "Drinkware and branded merchandise", "Refreshers and other non-coffee beverages", "Sandwiches and prepared food", "Instant coffee", "Mugs, tumblers, and drinkware", "Espresso-based beverages", "Tea", "Packaged coffee and single-serve products", "Food, pastries, and sandwiches", "Cups, brewing equipment, and branded merchandise", "Refreshers and other non-coffee drinks", "Breakfast and lunch foods", "Cold coffee beverages", "Tea and other non-coffee beverages", "Roasted coffee beans", "Capsule coffee", "Drip-bag coffee", "Coffee beverages", "Cold and blended beverages", "Tea beverages", "Coffee beans", "Ground coffee", "Coffee capsules", "Food and pastries", "Roasted coffee", "Branded merchandise", "Food", "Cold coffee and other cold beverages", "Tea and non-coffee beverages", "Whole-bean and packaged coffee", "Coffee capsules or other at-home coffee products where offered", "Drinkware and Starbucks merchandise", "Gift cards and loyalty-related products or services", "Cold beverages", "Espresso-based hot beverages", "Cold coffees and iced beverages", "Seasonal and limited-time beverages", "Pastries, sandwiches and snacks", "Reusable cups, tumblers and other merchandise", "Prepared coffee beverages", "Espresso-based drinks", "Drip-style coffee products", "Espresso-based coffee beverages", "Cakes and desserts", "Packaged coffee and drink products", "Cups, tumblers, and other Starbucks merchandise", "Coffee and espresso beverages", "Hot and cold café drinks", "Seasonal and flavored beverages", "Packaged coffee and take-home products", "Whole-bean coffee", "Coffee capsules or other at-home coffee formats", "Coffee", "Drip coffee", "Tea and other café beverages", "Food and café accompaniments", "Cold coffee and blended beverages", "Pastries, sandwiches, and desserts", "Reusable drinkware and Starbucks merchandise", "coffee", "espresso", "coffee beans", "capsules", "ground coffee", "coffee capsules", "coffee pods" ], "flagshipOfferings": [ "Espresso-based beverages", "Frappuccino", "Cold brew", "Starbucks Reserve and Roastery offerings", "Seasonal beverages", "Starbucks Rewards and mobile ordering", "Pike Place Roast", "Starbucks Reserve coffee", "Espresso beverages", "Seasonal limited-time drinks", "Reusable Starbucks drinkware", "Caffè Latte", "Cappuccino", "Cold Brew", "Frappuccino beverages", "Seasonal limited-time beverages", "Espresso", "Frappuccino blended beverages", "Brewed coffee", "Cold brew coffee", "Starbucks brewed coffee", "Starbucks Reserve coffees", "Espresso and espresso-based beverages", "Cold brew and iced coffee", "Teavana teas", "Caramel Macchiato", "Caffè Mocha", "Starbucks Rewards", "Starbucks Reserve", "Starbucks cafés in Taiwan", "Handcrafted coffee beverages", "Packaged Starbucks coffee", "Starbucks-branded merchandise", "Coffee beverages", "Packaged coffee", "Branded merchandise", "Coffee beans", "Prepared coffee beverages", "Coffee beans and packaged coffee", "Coffeehouse beverages", "Whole-bean and packaged coffee", "Starbucks merchandise", "Starbucks Rewards and digital ordering services", "Prepared coffee and espresso beverages", "Starbucks roasted coffee and coffee beans", "Coffee capsules", "Starbucks espresso beverages", "Starbucks seasonal beverages", "Starbucks cold coffee and refreshment drinks", "Starbucks packaged coffee", "Starbucks reusable drinkware", "Starbucks coffeehouse beverages", "Espresso drinks", "Starbucks merchandise and reusable drinkware", "Starbucks handcrafted espresso beverages", "Starbucks café experience", "Starbucks gift cards", "Seasonal beverage programs" ], "positioning": "A scaled specialty-coffee brand positioned around handcrafted beverages, store experience, customization, convenience, seasonal innovation, and digital loyalty.", "sameAs": [ "https://www.starbucks.com" ], "claimStatus": "unverified", "wikiVerified": false, "updatedAt": "2026-11-02T13:10:04.785Z", "generatedAt": "2026-08-21T22:08:30.502Z", "executives": [ { "name": "Brian Niccol", "title": "Chairman and Chief Executive Officer, Starbucks Corporation", "isCurrent": true, "startYear": 2024, "endYear": null }, { "name": "Hisaye Morii", "title": "Representative Director and Chief Executive Officer, Starbucks Coffee Japan", "isCurrent": true, "startYear": 2023, "endYear": null }, { "name": "Brady Brewer", "title": "Chief executive officer, Starbucks International", "isCurrent": true, "startYear": null, "endYear": null }, { "name": "Yoshinori Takahashi", "title": "Representative Director and President, Starbucks Coffee Japan", "isCurrent": true, "startYear": null, "endYear": null }, { "name": "Mellody Hobson", "title": "Former interim chief executive officer, Starbucks Corporation", "isCurrent": false, "startYear": 2024, "endYear": 2024 }, { "name": "Rachel Ruggeri", "title": "Interim Chief Executive Officer, Starbucks Corporation", "isCurrent": false, "startYear": 2024, "endYear": 2024 }, { "name": "Laxman Narasimhan", "title": "Chief Executive Officer, Starbucks Corporation", "isCurrent": false, "startYear": 2023, "endYear": 2024 }, { "name": "Mellody Hobson", "title": "Former Chair of the Board", "isCurrent": false, "startYear": 2021, "endYear": 2024 }, { "name": "Kevin Johnson", "title": "Former President and Chief Executive Officer, Starbucks Corporation", "isCurrent": false, "startYear": 2017, "endYear": 2022 }, { "name": "Belinda Wong", "title": "Former chief executive officer, Starbucks China", "isCurrent": false, "startYear": 2016, "endYear": null }, { "name": "Jim Donald", "title": "Former President and Chief Executive Officer, Starbucks Corporation", "isCurrent": false, "startYear": 2005, "endYear": 2008 }, { "name": "Orin C. Smith", "title": "President and Chief Executive Officer", "isCurrent": false, "startYear": 2000, "endYear": 2005 }, { "name": "Howard Schultz", "title": "Former Chief Executive Officer and former chairman, Starbucks Corporation", "isCurrent": false, "startYear": 1987, "endYear": 2018 }, { "name": "Howard Schultz", "title": "Former Chief Executive Officer and Executive Chairman; founder of Il Giornale and architect of Starbucks’ modern expansion", "isCurrent": false, "startYear": 1987, "endYear": 2017 }, { "name": "Howard Schultz", "title": "Former Chief Executive Officer and Chairman; founder of Il Giornale and former Starbucks leader", "isCurrent": false, "startYear": 1987, "endYear": 2023 }, { "name": "Howard Schultz", "title": "Chief Executive Officer and Chairman; interim Chief Executive Officer", "isCurrent": false, "startYear": 1986, "endYear": 2023 }, { "name": "Howard Schultz", "title": "Chief Executive Officer", "isCurrent": false, "startYear": 1986, "endYear": 2000 }, { "name": "Jun Seki", "title": "Former Chief Executive Officer, Starbucks Coffee Japan", "isCurrent": false, "startYear": null, "endYear": null }, { "name": "Kevin Johnson", "title": "Chief Executive Officer", "isCurrent": false, "startYear": null, "endYear": null }, { "name": "Matsuo Iwata", "title": "Former Chief Executive Officer, Starbucks Coffee Japan", "isCurrent": false, "startYear": null, "endYear": null }, { "name": "Takafumi Horie", "title": "Former chief executive officer, Starbucks Coffee Japan", "isCurrent": false, "startYear": null, "endYear": null }, { "name": "Netnapa Srisamai", "title": "Managing Director, Starbucks Thailand", "isCurrent": null, "startYear": null, "endYear": null } ], "news": [ { "headline": "Starbucks settles North Hollywood customer’s lawsuit", "year": 2026, "eventDate": "2026-10-29", "datePrecision": "day", "publishedAt": "2026-10-30", "publishedDatePrecision": "day", "summary": "A customer settled his negligence lawsuit against Starbucks, alleging that hot liquid spilled onto his lap after a drive-thru drink was handed to him with an unsecured lid. The settlement terms were not disclosed.", "tags": [], "isScandal": true, "sourceUrl": "https://mynewsla.com/courts/2026/10/30/starbucks-settles-noho-spilled-coffee-burn-suit/" }, { "headline": "Starbucks reportedly working with advisers on takeover proposal for Chipotle", "year": 2026, "eventDate": "2026-10-08", "datePrecision": "day", "publishedAt": "2026-10-08", "publishedDatePrecision": "day", "summary": "The Financial Times reported on Oct. 8, 2026, that Starbucks has been working with advisers in recent months on a takeover proposal for Chipotle Mexican Grill; the deal is unconfirmed and it is unclear whether Starbucks will pursue it. The report sent Chipotle stock up about 6% on Thursday while Starbucks shares fell slightly. A Starbucks spokesperson said the company does not comment on rumors and speculation, and Chipotle did not immediately respond to a request for comment; analysts viewed the odds of a completed deal as relatively low.", "tags": [], "isScandal": false, "sourceUrl": "https://www.cnbc.com/2026/10/08/starbucks-chipotle-acquisition.html" }, { "headline": "Starbucks launches unusually small storefronts in new company growth plan", "year": null, "eventDate": null, "datePrecision": "unknown", "publishedAt": "2026-10-07", "publishedDatePrecision": "day", "summary": "Starbucks is launching unusually small storefronts as part of a new company growth plan, as reported by KCENTV.com.", "tags": [], "isScandal": false, "sourceUrl": "https://news.google.com/rss/articles/CBMi7gFBVV95cUxNbEpsaS0yRzNIUGJjYWRPQlVfdFJoOVdnWW1wMGplZ1BrU281TldvYUx5Ml92WlN4dGJ5M0Q0R05ONWJMOC1aSkJDVGd5c202Tnk4N3JmQUhfcEVtM2QtcDQxOU5kQ2RnZXNXcjE3SXJoZ3VfWExFNC0wd2ZiLUJfZmdSRGNoSU1Wd3I5bGVUZktBbm96eEdVNkxXTTR6cHhjTWc1RG53enRDMkdqZWVuR1FYVDFLdzRCbXUwOWhWWnlPSHJQeUk3UEpHM1BFN255V1RWLUxMek40RjE3bDcwMkZqYlM1cThsanlqLWJR?oc=5" }, { "headline": "Starbucks opens two stores in Xinjiang", "year": null, "eventDate": null, "datePrecision": "unknown", "publishedAt": "2026-10-05", "publishedDatePrecision": "day", "summary": "Starbucks opened two stores in Urumqi, marking the brand's entry into Xinjiang amid criticism from U.S. lawmakers over human-rights and forced-labor concerns in the region.", "tags": [], "isScandal": true, "sourceUrl": "https://www.cnbc.com/2026/10/06/starbucks-luckin-china-xinjiang-forced-labour-export-trade-.html" }, { "headline": "Proposed class-action lawsuit filed against Starbucks over 'sugar-free' protein drinks", "year": 2026, "eventDate": "2026-10-02", "datePrecision": "day", "publishedAt": "2026-10-10", "publishedDatePrecision": "day", "summary": "A proposed class-action lawsuit was filed on Oct. 2, 2026 in federal court in Washington state by three consumers who bought the drinks in California, New York and Washington, alleging that Starbucks' \"sugar-free\" protein beverages contain between 13 and 21 grams of sugar per venti-sized serving and that no reasonable consumer would expect a drink labeled \"sugar-free\" to contain that amount. The suit targets eight hot and iced protein beverages, including the Sugar-Free Vanilla Protein Latte, Sugar-Free Caramel Protein Latte and protein matcha drinks, and asks the court to stop Starbucks from using \"sugar-free\" on products containing sugar. Starbucks is disputing the allegations, saying the claims have no merit, that it has consistently provided nutrition information, and that the sugar comes naturally from protein-boosted milk while sugar-free syrups are used for flavoring.", "tags": [], "isScandal": true, "sourceUrl": "https://www.foxnews.com/food-drink/starbucks-hit-lawsuit-sugar-content-experts-reveal-chains-sugary-drinks" }, { "headline": "US congressman demands Starbucks close its first stores in China's Xinjiang", "year": null, "eventDate": null, "datePrecision": "unknown", "publishedAt": "2026-10-02", "publishedDatePrecision": "day", "summary": "A US congressman publicly demanded that Starbucks close its first stores in China's Xinjiang region, as reported by Reuters. No company response is stated in the source.", "tags": [], "isScandal": true, "sourceUrl": "https://news.google.com/rss/articles/CBMitwFBVV95cUxObmV6NUtNZTNfS2E3ZXQ2VHlxZk1XQ3d3djZTQVVwZ1ZORnlhSWkyY1puamgxLUxyeW44c3ptV2V6ekl2TWhyeGFFclBGaGVrT2stNW9DM3U5eFVZQ1l2cXVJOEFtRDExUWIzWGVtM0UxQmpyMzA2VlVuSDFIY1VqNEQ4dFlxWWhLNW9fdEgzSFlHaThRNzZKc3ZZaHE5RHF3Sk5henhnY3QtQUV6bkxPaUtmZzFweG8?oc=5" }, { "headline": "Starbucks plans store closures across North America", "year": null, "eventDate": null, "datePrecision": "unknown", "publishedAt": "2026-09-25", "publishedDatePrecision": "day", "summary": "Starbucks plans to close stores across North America, while its locations in Wyoming are set to remain open under the plan.", "tags": [], "isScandal": false, "sourceUrl": "https://news.google.com/rss/articles/CBMiygFBVV95cUxQckF0QlpXaTB5XzVyNUpsMmEwZ2VheGxmRzg2WEdXbi1JUFdySTZKTTQ2S2JfRnBJeGMzQ042RHRSalpsbWdzNWdUMUJrTmRzcS1CZkppR3BpdTNOR2VablhRYU9pOG9pajRPcHplbWNZeUFYVmQ3anU3MXdNQldtblZSN2lRZnZIR1BhY0FFWW5ickNkc2dZOWpXekc5UVBkZkdfUkZxRFVHQWUyM2pVSnl2MENsamZ6M01SZTJWdmZvdTV5MndvVWJ3?oc=5" }, { "headline": "Starbucks to close about 250 North American cafes in latest round of turnaround closures", "year": 2026, "eventDate": "2026-09-24", "datePrecision": "day", "publishedAt": "2026-09-24", "publishedDatePrecision": "day", "summary": "Starbucks announced on Thursday, September 24, 2026 that it will close about 250 underperforming cafes in North America, roughly 1% of its more than 18,000 locations in the region, as part of its turnaround under CEO Brian Niccol. For fiscal 2026 the company now projects 440 net new cafe openings, down from its prior outlook of 600 to 650, and expects about $300 million in restructuring charges, including about $200 million for early lease exits and employee separation benefits and about $100 million in noncash disposal and impairment charges. Most closures are expected before the end of fiscal 2026.", "tags": [], "isScandal": false, "sourceUrl": "https://www.cnbc.com/2026/09/24/starbucks-to-close-250-stores.html" }, { "headline": "Starbucks announces layoffs of more than 200 employees", "year": 2026, "eventDate": "2026-08-20", "datePrecision": "day", "publishedAt": "2026-08-20", "publishedDatePrecision": "day", "summary": "Starbucks filed a notice on Thursday that it plans to lay off more than 200 workers, saying the cuts stem from a previously announced reorganization and are not part of a new restructuring. Most of the layoffs are expected to impact the coffeehouse and design teams, and affected workers reportedly include employees who declined offers to keep their jobs by moving to Nashville, Tennessee.", "tags": [], "isScandal": false, "sourceUrl": "https://www.wibw.com/2026/08/20/starbucks-announces-plans-lay-off-more-than-200-employees/" }, { "headline": "Starbucks sued over hot tea spill injuries at San Diego store", "year": 2026, "eventDate": "2026-08-06", "datePrecision": "day", "publishedAt": "2026-08-12", "publishedDatePrecision": "day", "summary": "Oil-and-gas executive Vladimir Podlipskiy, 63, sued Starbucks in San Diego Superior Court on June 24, alleging that a hot tea served with an unsecured lid on a wobbly table spilled on his lap and genitals, causing catastrophic burns and debilitating nerve damage; the case was removed to San Diego federal court on August 6, and Starbucks denied the allegations in an August 6 answer.", "tags": [], "isScandal": true, "sourceUrl": "https://www.independent.co.uk/news/world/americas/starbucks-hot-drink-genitals-nerve-damage-b3032042.html" }, { "headline": "Starbucks announces further price increases for 2022", "year": null, "eventDate": null, "datePrecision": "unknown", "publishedAt": null, "publishedDatePrecision": "unknown", "summary": "Starbucks announced plans to raise product prices again in 2022, with further increases expected in the coming months. The article says the company attributed the planned increases to rising inflation and labor-related costs.", "tags": [], "isScandal": false, "sourceUrl": "https://www.donews.com/article/detail/6058/38144.html" }, { "headline": "Starbucks partners with Meituan in China", "year": 2022, "eventDate": "2022-01-18", "datePrecision": "day", "publishedAt": "2022-01-18", "publishedDatePrecision": "day", "summary": "Starbucks entered into a partnership with Meituan that allows customers in China to order coffee delivery through Meituan's platform. The companies also planned private coffee tastings and coffee-making sessions at Starbucks stores, and Starbucks said its stores would have pages on Meituan's platforms by the end of the year.", "tags": [], "isScandal": false, "sourceUrl": "https://abc17news.com/money/cnn-business-consumer/2022/01/18/starbucks-teams-up-with-meituan-for-coffee-delivery-in-china/" }, { "headline": "Starbucks’ upgraded delivery service goes live on Meituan", "year": null, "eventDate": null, "datePrecision": "unknown", "publishedAt": null, "publishedDatePrecision": "unknown", "summary": "Starbucks’ upgraded “专星送” service went live nationwide on Meituan delivery, offering dedicated discounts, linked membership benefits, dedicated delivery and customized ordering. Starbucks Reserve coffee products also became available through the service for the first time.", "tags": [], "isScandal": false, "sourceUrl": "https://tech.china.com/article/20220118/20220118988034.html" }, { "headline": "Starbucks delivery service appears on Meituan", "year": null, "eventDate": null, "datePrecision": "unknown", "publishedAt": null, "publishedDatePrecision": "unknown", "summary": "Starbucks' Starbucks Delivers service was reported live on Meituan's delivery platform in China, with the platforms' membership systems connected.", "tags": [], "isScandal": false, "sourceUrl": "https://tech.china.com/article/20220112/20220112982857.html" }, { "headline": "Starbucks workers walk out over workplace safety concerns", "year": 2022, "eventDate": "2022-01-05", "datePrecision": "day", "publishedAt": "2022-01-05", "publishedDatePrecision": "day", "summary": "Employees at a Starbucks store in Buffalo walked off the job, saying they lacked the staff and resources to work safely amid rising COVID-19 cases. Starbucks closed the store for the day. Starbucks Workers United accused the company of prioritizing profits over workers; a Starbucks spokesperson said the company had met and exceeded CDC and expert guidelines and offered vaccine and isolation pay.", "tags": [], "isScandal": true, "sourceUrl": "https://www.yahoo.com/news/unionized-starbucks-workers-walk-citing-205318305.html" }, { "headline": "Starbucks closes Buffalo store for the day after workers walk out", "year": 2022, "eventDate": "2022-01-05", "datePrecision": "day", "publishedAt": "2022-01-05", "publishedDatePrecision": "day", "summary": "After six scheduled employees walked off the job, Starbucks closed its Buffalo-area store for the day. The employees said they lacked the staff and resources to work safely amid rising COVID-19 cases.", "tags": [], "isScandal": false, "sourceUrl": "https://www.npr.org/sections/coronavirus-live-updates/2022/01/05/1070711691/starbucks-union-buffalo-walkout" }, { "headline": "Starbucks raises prices again", "year": 2022, "eventDate": "2022-01", "datePrecision": "month", "publishedAt": "2022-02-02", "publishedDatePrecision": "day", "summary": "Starbucks raised prices again in January 2022, citing higher food costs. Its CEO said the price increases were not affecting customer demand.", "tags": [], "isScandal": false, "sourceUrl": "https://www.scrippsnews.com/business/starbucks-raises-prices-again-despite-increased-earnings" }, { "headline": "Osem announces product price increases", "year": 2021, "eventDate": "2021-12-28", "datePrecision": "day", "publishedAt": "2021-12-28", "publishedDatePrecision": "day", "summary": "Osem announced an average 4.6% increase in product prices, with increases of 3% to 7%; Materna baby formula products were excluded. The company said the increases partially cover higher input and shipping costs.", "tags": [], "isScandal": false, "sourceUrl": "https://en.globes.co.il/en/article-osem-raises-prices-by-up-to-7-1001396210" }, { "headline": "Starbucks closes two China stores amid food-safety investigation", "year": 2021, "eventDate": "2021-12-14", "datePrecision": "day", "publishedAt": "2021-12-14", "publishedDatePrecision": "day", "summary": "After local media reported that two Starbucks outlets in Wuxi used expired ingredients, Starbucks said it had immediately closed the stores to conduct an investigation. The reported allegations were not independently established in the supplied source.", "tags": [], "isScandal": true, "sourceUrl": "https://econotimes.com/Starbucks-closes-down-two-stores-in-China-for-serving-orders-with-expired-ingredients-1623387" }, { "headline": "Starbucks responds to allegations of expired food sales in China", "year": 2021, "eventDate": "2021-12-13", "datePrecision": "day", "publishedAt": "2021-12-14", "publishedDatePrecision": "day", "summary": "After a state-backed newspaper accused two Starbucks locations in China of selling expired food items, Starbucks shut the two stores while conducting its own investigation and publicly apologized on Monday, saying the locations had insufficiently attended to food safety standards.", "tags": [], "isScandal": true, "sourceUrl": "https://www.850wftl.com/starbuck-apologizes-for-selling-expired-items/" }, { "headline": "Starbucks China introduces fresh-drip coffee equipment", "year": null, "eventDate": null, "datePrecision": "unknown", "publishedAt": "2021-12-07", "publishedDatePrecision": "day", "summary": "Starbucks China introduced its locally developed fresh-drip coffee machine, and customers could experience fresh-drip coffee at more than 5,000 Starbucks stores, with some stores excluded.", "tags": [], "isScandal": false, "sourceUrl": "https://www.prnasia.com/story/344080-1.shtml" }, { "headline": "Starbucks and Amazon open joint New York City store", "year": 2021, "eventDate": "2021-11-18", "datePrecision": "day", "publishedAt": "2021-11-19", "publishedDatePrecision": "day", "summary": "Starbucks and Amazon opened a joint Starbucks Pickup and Amazon Go store in Manhattan, New York City, on November 18, 2021. The store uses Amazon's Just Walk Out technology and the Starbucks app.", "tags": [], "isScandal": false, "sourceUrl": "https://www.yahoo.com/news/starbucks-amazon-opened-store-together-124716262.html" }, { "headline": "Starbucks and Amazon team up on cashier-less cafe concept", "year": 2021, "eventDate": "2021-11-18", "datePrecision": "day", "publishedAt": "2021-11-18", "publishedDatePrecision": "day", "summary": "Starbucks announced that it is teaming up with Amazon and its Amazon Go concept to offer customers cashier-less shopping at Starbucks Pickup locations. The article identifies the first location in midtown Manhattan and another cafe in the New York Times Building.", "tags": [], "isScandal": false, "sourceUrl": "https://www.dailymail.com/sciencetech/article-10216375/Starbucks-links-Amazon-Go-cashier-cafe.html" }, { "headline": "Starbucks and Amazon Go open a New York City store", "year": 2021, "eventDate": "2021-11-18", "datePrecision": "day", "publishedAt": "2021-11-18", "publishedDatePrecision": "day", "summary": "Starbucks opened its first Starbucks Pickup store in partnership with Amazon Go on New York City’s Upper East Side. The pickup-only store combines Starbucks app orders with an Amazon Go marketplace.", "tags": [], "isScandal": false, "sourceUrl": "https://www.nrn.com/quick-service/starbucks-has-opened-a-store-with-amazon-go" }, { "headline": "Starbucks announces collaboration with Taylor Swift", "year": 2021, "eventDate": "2021-11-12", "datePrecision": "day", "publishedAt": "2021-11-12", "publishedDatePrecision": "day", "summary": "Starbucks announced a collaboration with Taylor Swift, allowing customers in U.S. and Canada Starbucks locations to order her favorite drink as “Taylor’s Version” and access related in-store and app promotions.", "tags": [], "isScandal": false, "sourceUrl": "https://www.nrn.com/marketing-branding/starbucks-customers-can-now-order-taylor-swift-s-favorite-coffee-drink" }, { "headline": "Starbucks launches Coffee Night Talk interview program", "year": null, "eventDate": null, "datePrecision": "unknown", "publishedAt": "2021-11-11", "publishedDatePrecision": "day", "summary": "Starbucks launched the Coffee Night Talk interview program on its WeChat Channels account, featuring conversations with people involved in its Yunnan coffee work.", "tags": [], "isScandal": false, "sourceUrl": "https://www.prnasia.com/story/340685-1.shtml" }, { "headline": "Starbucks announces holiday beverage lineup", "year": 2021, "eventDate": "2021-11-03", "datePrecision": "day", "publishedAt": null, "publishedDatePrecision": "unknown", "summary": "Starbucks announced its holiday beverage menu, which was scheduled to arrive in stores the following day.", "tags": [], "isScandal": false, "sourceUrl": "https://z94radio.iheart.com/featured/letty-b/content/2021-11-03-starbucks-announces-holiday-beverage-lineup-arrive-in-stores-tomorrow/" }, { "headline": "Starbucks and Lance Bass team up for Holiday Presence Exchange", "year": null, "eventDate": null, "datePrecision": "unknown", "publishedAt": null, "publishedDatePrecision": "unknown", "summary": "Starbucks and Lance Bass teamed up for the Starbucks Holiday Presence Exchange campaign, which aims to reconnect families during the holiday season.", "tags": [], "isScandal": false, "sourceUrl": "https://933flz.iheart.com/featured/ej/content/2021-10-25-starbucks-partners-with-lance-bass-to-transform-holiday-coffee-routines/" }, { "headline": "Court grants summary judgment in Starbucks’ favor", "year": 2021, "eventDate": "2021-09-13", "datePrecision": "day", "publishedAt": "2021-09-13", "publishedDatePrecision": "day", "summary": "A Southern District of New York judge granted summary judgment in favor of Starbucks, rejecting a former store manager’s retaliation allegations related to reports of wage underpayment and potentially dangerous pest-control strips. The court also rejected claims brought by two pest-control employees.", "tags": [], "isScandal": true, "sourceUrl": "https://lawstreetmedia.com/news/agriculture/starbucks-wins-summary-judgment-after-manager-alleges-retaliation-for-pest-strip-warning/" }, { "headline": "Starbucks opens Midtown Fort Collins shop", "year": null, "eventDate": null, "datePrecision": "unknown", "publishedAt": "2021-07-22", "publishedDatePrecision": "day", "summary": "Starbucks opened a new shop in Midtown, Fort Collins, at 4218 S. College Ave.", "tags": [], "isScandal": false, "sourceUrl": "https://999thepoint.com/starbucks-opens-new-shop-where-burger-king-used-to-be-in-midtown/" }, { "headline": "Starbucks and Seattle Kraken announce community partnership", "year": 2021, "eventDate": "2021-06-30", "datePrecision": "day", "publishedAt": "2021-06-30", "publishedDatePrecision": "day", "summary": "Starbucks and the Seattle Kraken announced a multi-year partnership to support the Seattle community. They said they would work to build community and advance equity at the Kraken Community Iceplex; a Starbucks community store there was planned to direct a percentage of profits to the One Roof Foundation and local nonprofits.", "tags": [], "isScandal": false, "sourceUrl": "https://mynorthwest.com/local/starbucks-partners-with-seattle-kraken-to-support-community-nonprofits/3005517" }, { "headline": "Starbucks opens a new store in Winchester", "year": 2021, "eventDate": "2021-06-09", "datePrecision": "day", "publishedAt": "2021-06-09", "publishedDatePrecision": "day", "summary": "A new Starbucks store opened in Winchester on June 9, 2021, at 2 Old Market House.", "tags": [], "isScandal": false, "sourceUrl": "https://www.dailyecho.co.uk/news/19359783.starbucks-opens-new-store-winchester-years-absence/" }, { "headline": "Starbucks announces the 21-day Live Well Journey", "year": 2021, "eventDate": "2021-05-26", "datePrecision": "day", "publishedAt": "2021-05-26", "publishedDatePrecision": "day", "summary": "Starbucks announced that it would launch a 21-day Live Well Journey interactive website in June, featuring daily wellbeing tips and tasks. The article says the initiative would promote sustainable living and encourage healthy habits.", "tags": [], "isScandal": false, "sourceUrl": "https://www.cosmopolitan.com.hk/lifestyle/starbucks-feel-good-live-well-campaign" }, { "headline": "Starbucks rolls out sustainable packaging in China", "year": 2021, "eventDate": "2021-04-21", "datePrecision": "day", "publishedAt": "2021-04-21", "publishedDatePrecision": "day", "summary": "Starbucks began rolling out new sustainable packaging at its China stores, including coffee-ground straws, reusable cold beverage cups and to-go wooden flatware. The wooden flatware replaces plastic cutlery at Starbucks stores on the Chinese mainland.", "tags": [], "isScandal": false, "sourceUrl": "https://usa.chinadaily.com.cn/a/202104/21/WS607feed0a31024ad0bab965f.html" }, { "headline": "Starbucks launches summer tea drinks and keto menu items", "year": null, "eventDate": null, "datePrecision": "unknown", "publishedAt": "2021-04-08", "publishedDatePrecision": "day", "summary": "Starbucks introduced three limited-time summer tea drinks and added keto-style foods to its menu, including cheese-and-scallion scones and cauliflower-rice bento.", "tags": [], "isScandal": false, "sourceUrl": "https://www.cosmopolitan.com.hk/lifestyle/starbucks-new-drinks-collection" }, { "headline": "23.5 Degrees opens 80th Starbucks coffee shop", "year": null, "eventDate": null, "datePrecision": "unknown", "publishedAt": "2021-03-31", "publishedDatePrecision": "day", "summary": "Starbucks franchisee 23.5 Degrees reached 80 coffee shop sites with the opening of its branch in King’s Lynn, Norfolk, last week.", "tags": [], "isScandal": false, "sourceUrl": "https://www.dailyecho.co.uk/news/19198684.starbucks-franchisee-23-5-degrees-opens-latest-coffee-shop/" }, { "headline": "Bakkt announces Starbucks as a merchant partner for its digital wallet", "year": 2021, "eventDate": "2021-03-30", "datePrecision": "day", "publishedAt": "2021-03-31", "publishedDatePrecision": "day", "summary": "Bakkt announced Starbucks as a merchant partner for the Bakkt App, enabling customers to reload their Starbucks Card using Bakkt.", "tags": [], "isScandal": false, "sourceUrl": "https://www.coinspeaker.com/digital-wallet-bakkt-app/" }, { "headline": "Starbucks adds Cold & Crafted bottled coffees", "year": null, "eventDate": null, "datePrecision": "unknown", "publishedAt": null, "publishedDatePrecision": "unknown", "summary": "Starbucks is adding three flavors to its bottled coffee line under the Cold & Crafted name: Sweetened Black, Splash of Milk + Mocha, and Splash of Milk + Vanilla. The article says the coffees will be found in stores for around $3.", "tags": [], "isScandal": false, "sourceUrl": "https://star1029.iheart.com/featured/letty-b/content/2021-03-22-starbucks-launches-a-new-cold-brew-line-in-grocery-stores/" }, { "headline": "Starbucks, Arby’s and Qdoba begin serving at Fort Sam Houston Exchange", "year": 2021, "eventDate": "2021-03-15", "datePrecision": "day", "publishedAt": null, "publishedDatePrecision": "unknown", "summary": "Starbucks, Arby’s and Qdoba began serving customers in the food court at the new Exchange shopping center at Joint Base San Antonio–Fort Sam Houston.", "tags": [], "isScandal": false, "sourceUrl": "https://www.dvidshub.net/news/392379/new-jbsa-fort-sam-houston-exchange-opens-first-stores-restaurants" }, { "headline": "Class-action suit alleges misleading Starbucks Frappuccino labeling", "year": 2021, "eventDate": "2021-02-05", "datePrecision": "day", "publishedAt": "2021-02-09", "publishedDatePrecision": "day", "summary": "A class-action suit filed in Massachusetts federal court alleged that Starbucks deceptively labeled, marketed and sold a vanilla-flavored Frappuccino that did not contain vanilla as the ingredient providing its characterizing flavor. These are allegations in the complaint, not a reported court finding.", "tags": [], "isScandal": true, "sourceUrl": "https://www.heraldnews.com/story/news/2021/02/09/rhode-island-man-sues-starbucks-because-frappuccino-drink-has-no-vanilla/4447683001/" }, { "headline": "Starbucks adds vegan beef menu items in Indonesia", "year": null, "eventDate": null, "datePrecision": "unknown", "publishedAt": "2021-02-04", "publishedDatePrecision": "day", "summary": "Starbucks added vegan beef to its menu at more than 57 stores across Indonesia, featuring the vegan beefless chunks in three vegetarian items. The chunks are made by Green Butcher.", "tags": [], "isScandal": false, "sourceUrl": "https://vegnews.com/starbucks-vegan-beef-indonesia" }, { "headline": "Starbucks announces Roz Brewer will leave COO role", "year": 2021, "eventDate": "2021-01-26", "datePrecision": "day", "publishedAt": "2021-01-26", "publishedDatePrecision": "day", "summary": "Starbucks announced that COO Roz Brewer was stepping down and would leave the company at the end of February to take a chief executive role at another publicly traded company.", "tags": [], "isScandal": false, "sourceUrl": "https://www.businessinsider.com/starbucks-coo-roz-brewer-leaves-walgreens-ceo-2021-1" }, { "headline": "Starbucks offers support for Washington vaccination effort", "year": null, "eventDate": null, "datePrecision": "unknown", "publishedAt": "2021-01-20", "publishedDatePrecision": "day", "summary": "Starbucks offered to support Washington’s COVID-19 vaccination effort by providing designated spaces, while clarifying that its stores would not serve as vaccination sites.", "tags": [], "isScandal": false, "sourceUrl": "https://econotimes.com/Starbucks-Coffee-chain-giant-pledges-to-help-the-government-with-its-COVID-19-vaccine-effort-1600509" }, { "headline": "Nestlé and Starbucks partner on coffee products for Ukraine", "year": 2021, "eventDate": "2021-01-06", "datePrecision": "day", "publishedAt": "2021-01-09", "publishedDatePrecision": "day", "summary": "Nestlé and Starbucks partnered to bring more coffee products to Ukraine. The companies were reported to be planning a new line for sale in Ukrainian stores; they had not specified the products.", "tags": [], "isScandal": false, "sourceUrl": "https://www.kyivpost.com/post/7920" }, { "headline": "Nestlé and Starbucks launch at-home coffee line in Ukraine", "year": 2021, "eventDate": "2021-01-06", "datePrecision": "day", "publishedAt": "2021-01-06", "publishedDatePrecision": "day", "summary": "Nestlé launched a line of coffee for home preparation in Ukraine in partnership with the Starbucks brand.", "tags": [], "isScandal": false, "sourceUrl": "https://en.interfax.com.ua/news/economic/714673.html" }, { "headline": "Starbucks unveils Pistachio Latte", "year": null, "eventDate": null, "datePrecision": "unknown", "publishedAt": null, "publishedDatePrecision": "unknown", "summary": "Starbucks unveiled its Pistachio Latte, which the article says is currently available at Starbucks locations nationwide.", "tags": [], "isScandal": false, "sourceUrl": "https://hits1061seattle.iheart.com/featured/ej/content/2021-01-06-starbucks-unveils-new-pistachio-latte-with-brown-butter-topping/" }, { "headline": "Pokémon GO and Starbucks announce an Asia markets partnership", "year": 2020, "eventDate": "2020-12-16", "datePrecision": "day", "publishedAt": null, "publishedDatePrecision": "unknown", "summary": "Niantic announced a partnership with Starbucks under which Starbucks stores in Hong Kong, Indonesia, the Philippines, Singapore, and Thailand would become PokéStops and Gyms in Pokémon GO.", "tags": [], "isScandal": false, "sourceUrl": "https://gonintendo.com/stories/374298-pokemon-go-partners-with-starbucks-in-select-asia-markets" }, { "headline": "Starbucks appoints Mellody Hobson as next non-executive board chair", "year": 2020, "eventDate": "2020-12-09", "datePrecision": "day", "publishedAt": "2020-12-09", "publishedDatePrecision": "day", "summary": "Starbucks announced Mellody Hobson's appointment as its next non-executive board chair, with her appointment due to begin in March 2021. She will succeed Myron (Mike) E. Ullman III, who is retiring in March.", "tags": [], "isScandal": false, "sourceUrl": "https://www.nrn.com/quick-service/starbucks-appoints-mellody-hobson-as-non-executive-chair-of-the-board-of-directors" }, { "headline": "Starbucks launches holiday coffee products for home preparation in Taiwan", "year": null, "eventDate": null, "datePrecision": "unknown", "publishedAt": "2020-11-09", "publishedDatePrecision": "day", "summary": "Taiwan Nestlé and Starbucks introduced instant Toffee Nut Latte sachets and coffee capsules, along with holiday coffee beans and capsules, for sale through channels across Taiwan.", "tags": [], "isScandal": false, "sourceUrl": "https://supertaste.tvbs.com.tw/food/327133" }, { "headline": "NAA fines Starbucks and orders price reductions", "year": null, "eventDate": null, "datePrecision": "unknown", "publishedAt": "2020-11-05", "publishedDatePrecision": "day", "summary": "India’s National Anti-Profiteering Authority fined Starbucks Rs 1.04 crore for not passing on GST-cut benefits to consumers and ordered it to reduce product prices. Tata Group said it would comply with the ruling.", "tags": [], "isScandal": true, "sourceUrl": "https://www.businesstoday.in/latest/economy-politics/story/starbucks-fined-rs-104-crore-for-profiteering-asked-to-reduce-prices-277909-2020-11-05" }, { "headline": "Lawsuit over hot-tea burn injuries", "year": null, "eventDate": null, "datePrecision": "unknown", "publishedAt": "2020-09-21", "publishedDatePrecision": "day", "summary": "Tommy Piluyev sued Starbucks and Pactiv Packaging, alleging negligence and product liability after he suffered burns from spilled hot tea. The article reports the allegations and does not establish a court determination.", "tags": [], "isScandal": true, "sourceUrl": "https://www.click2houston.com/news/2020/09/21/man-sues-starbucks-after-his-genitals-hands-burned-with-tea/" }, { "headline": "Customer filed lawsuit against Starbucks over hot tea burns", "year": 2020, "eventDate": "2020-09-18", "datePrecision": "day", "publishedAt": "2020-09-18", "publishedDatePrecision": "day", "summary": "A California customer filed a lawsuit against Starbucks and Packaging Inc., alleging that a hot tea cup lid came off and caused severe burns. The article reports the allegation, not a court finding.", "tags": [], "isScandal": true, "sourceUrl": "https://www.nydailynews.com/2020/09/18/california-man-sues-starbucks-after-spilled-tea-scalds-abdomen-and-genitals-making-sex-awkward/" }, { "headline": "Starbucks brings back Sesame Matcha Latte in Taiwan", "year": 2020, "eventDate": "2020-09-17", "datePrecision": "day", "publishedAt": "2020-09-17", "publishedDatePrecision": "day", "summary": "Starbucks brought back the Sesame Matcha Latte as part of its seasonal beverage offerings in Taiwan.", "tags": [], "isScandal": false, "sourceUrl": "https://travel.setn.com/News/816262" }, { "headline": "Customer sues Starbucks over hot-tea burns", "year": 2020, "eventDate": "2020-09-09", "datePrecision": "day", "publishedAt": "2020-09-18", "publishedDatePrecision": "day", "summary": "Tommy Piluyev and his wife sued Starbucks and Pactiv Packaging Inc. for product liability and negligence, alleging that a cup lid came off during a drive-through handoff and hot tea caused burns. Starbucks said it investigated the incident in 2018, found the handoff successful, and continued to evaluate the claim.", "tags": [], "isScandal": true, "sourceUrl": "https://www.yahoo.com/lifestyle/man-sues-starbucks-over-burns-220831634.html" }, { "headline": "Customer files burn-injury lawsuit against Starbucks and Pactiv Packaging", "year": 2020, "eventDate": "2020-09-09", "datePrecision": "day", "publishedAt": "2020-09-18", "publishedDatePrecision": "day", "summary": "Tommy Piluyev and his wife sued Starbucks and Pactiv Packaging for product liability and negligence, alleging that hot tea spilled after a cup lid came off and caused burns. The lawsuit was filed in the U.S. District Court for the Northern District of California.", "tags": [], "isScandal": true, "sourceUrl": "https://www.today.com/food/man-sues-starbucks-over-burns-he-suffered-drive-through-t192048" }, { "headline": "Tata Starbucks introduces mobile order and pay in India", "year": 2020, "eventDate": "2020-09-08", "datePrecision": "day", "publishedAt": null, "publishedDatePrecision": "unknown", "summary": "Tata Starbucks introduced a mobile app-based order and payment feature in India, allowing customers to order and pay through the Starbucks India app and pick up beverages at a nearby store.", "tags": [], "isScandal": false, "sourceUrl": "https://www.moneycontrol.com/news/business/tata-starbucks-introduces-app-based-order-payment-facility-5813981.html" }, { "headline": "Starbucks launches Pumpkin Spice Latte hotline", "year": null, "eventDate": null, "datePrecision": "unknown", "publishedAt": null, "publishedDatePrecision": "unknown", "summary": "Starbucks introduced a Pumpkin Spice Latte hotline that plays autumn-themed audio options for fans. The source does not establish the date the hotline launched.", "tags": [], "isScandal": false, "sourceUrl": "https://y102reading.iheart.com/featured/andi-and-kenny/content/2020-08-25-starbucks-launches-a-phone-hotline-that-plays-fall-sounds/" }, { "headline": "Starbucks Korea reduces seating capacity", "year": 2020, "eventDate": "2020-08-18", "datePrecision": "day", "publishedAt": "2020-08-18", "publishedDatePrecision": "day", "summary": "Starbucks Korea reduced seating capacity by more than 30% in stores in Seoul, Gyeonggi province and Busan after South Korean authorities reimposed tighter social-distancing curbs.", "tags": [], "isScandal": true, "sourceUrl": "https://www.businesstoday.in/latest/corporate/story/covid-19-effect-starbucks-south-korea-cuts-seating-capacity-postpones-promotional-event-270432-2020-08-18" }, { "headline": "Starbucks announces curbside pickup expansion", "year": 2020, "eventDate": "2020-07-31", "datePrecision": "day", "publishedAt": "2020-07-31", "publishedDatePrecision": "day", "summary": "Starbucks announced plans to make a new curbside pickup experience available at 700 to 1,000 locations by the end of the quarter. The source does not identify the market for this rollout.", "tags": [], "isScandal": false, "sourceUrl": "https://abc7.com/post/new-changes-coming-to-starbucks-stores-apps-and-more-ceo-says-/6344722/?userab=kfsn_content_recs-582%2Avariant_b_trending_kfsn-2513%2Ckabc_content_recs-577%2Avariant_a_control-2480%2Cwls_content_recs-584%2Avariant_b_trending_wls-2517%2Cwtvd_content_recs-585%2Avariant_a_control_wtvd-2518%2Cktrk_content_recs-587%2Avariant_a_control_ktrk-2522%2Cwpvi_content_recs-586%2Avariant_a_control_wpvi-2520%2Cabcn_article_nfy_v2-691%2Acontrol-3727%2Cotv_web_content_rec-539%2Avariant_c_trending-2268%2Cotv_web_topic-580%2Avariant_b_topic_redesign-2509%2Cfollow_abcnews_otv_on_google-654%2Avariant_c_share_plus_google_button-3496%2Cotv_search_page_design_unification-546%2Avariant_b_search_redesign-2300%2Cotv_web_live-581%2Avariant_a_live-2510%2Cfollow_otv_on_google-683%2Avariant_a_control-3659%2Cabcn_popular_reads_exp_followup-648%2Avariant_c_autotagswpopularity-3458%2Cotv_mobile_web_content_recs-639%2Avariant_b_mobile_content_recs_enabled-3431%2Ckgo_content_recs-583%2Avariant_a_control_kgo-2514%2Cabcn_verts_midterms-671%2Avariant_a_control-3586%2Cotvlink_abcnnav-576%2Avariant_c_localnews-3316" }, { "headline": "Starbucks opens street-level coffee shop in Bucharest", "year": null, "eventDate": null, "datePrecision": "unknown", "publishedAt": null, "publishedDatePrecision": "unknown", "summary": "Starbucks opened a coffee shop in Romana Square in Bucharest, its first street-level coffee shop apart from units on the ground floors of office buildings.", "tags": [], "isScandal": false, "sourceUrl": "https://www.zfenglish.com/companies/starbucks-opens-coffee-shop-in-downtown-bucharest-19435692" }, { "headline": "Starbucks announces expanded payment options for Rewards members", "year": 2020, "eventDate": "2020-07-21", "datePrecision": "day", "publishedAt": "2020-07-21", "publishedDatePrecision": "day", "summary": "Starbucks announced that Rewards members would be able to earn points using additional payment methods, including linked credit or debit cards and PayPal in the app, starting in the fall; in-person payment options will also include cash, cards and select mobile wallets.", "tags": [], "isScandal": false, "sourceUrl": "https://www.cnbc.com/2020/07/21/starbucks-unveils-new-ways-for-loyalty-program-members-to-pay.html" }, { "headline": "Tata Starbucks offers 15% off drive-thru orders", "year": 2020, "eventDate": "2020-07-09", "datePrecision": "day", "publishedAt": "2020-07-09", "publishedDatePrecision": "day", "summary": "As part of the drive-thru launch offer, Tata Starbucks customers could receive 15% off a drive-thru order using coupons collected from Starbucks stores in Chandigarh and Mohali and redeemed at the drive-thru for a limited period.", "tags": [], "isScandal": false, "sourceUrl": "https://www.thehindubusinessline.com/companies/tata-starbucks-opens-its-first-drive-thru-store-in-india/article32033010.ece" }, { "headline": "Woman files discrimination lawsuit against Starbucks", "year": 2020, "eventDate": "2020-07-08", "datePrecision": "day", "publishedAt": "2020-07-08", "publishedDatePrecision": "day", "summary": "A Muslim woman filed a discrimination suit against Starbucks after alleging that a barista wrote “ISIS” on her coffee cup. Starbucks said the act was not deliberate and that it was investigating.", "tags": [], "isScandal": true, "sourceUrl": "https://archive.siasat.com/news/muslim-woman-sues-starbucks-for-isisracial-slur-1920468/" }, { "headline": "Discrimination charge filed against Target over Starbucks cup incident", "year": 2020, "eventDate": "2020-07-06", "datePrecision": "day", "publishedAt": "2020-07-08", "publishedDatePrecision": "day", "summary": "Aishah filed a discrimination charge against Target with the Minnesota Department of Human Rights after alleging that a barista at a Target Starbucks wrote “ISIS” on her cup instead of her name. Target said it investigated the matter, believed it was not deliberate, and would take action including additional training for the team member.", "tags": [], "isScandal": true, "sourceUrl": "https://www.indiatvnews.com/news/world/starbucks-barista-writes-isis-on-muslim-woman-coffee-cup-cases-against-target-starbucks-minnesota-632725" }, { "headline": "Starbucks partners with Impossible Foods on breakfast sandwich", "year": 2020, "eventDate": "2020-06-23", "datePrecision": "day", "publishedAt": "2020-06-23", "publishedDatePrecision": "day", "summary": "Starbucks partnered with Impossible Foods to add a plant-based breakfast sandwich to its summer menu.", "tags": [], "isScandal": false, "sourceUrl": "https://www.businessinsider.com/starbucks-partners-with-impossible-new-plant-based-sandwich-2020-6" }, { "headline": "Starbucks reverses restriction on Black Lives Matter apparel", "year": 2020, "eventDate": "2020-06-18", "datePrecision": "day", "publishedAt": null, "publishedDatePrecision": "unknown", "summary": "After an internal memo initially prohibited workers from wearing Black Lives Matter gear, Starbucks reversed its position and said employees could wear Black Lives Matter pins and shirts while it designed shirts with its Black Partner Network.", "tags": [], "isScandal": true, "sourceUrl": "https://www.nrn.com/restaurant-labor/trending-this-week-starbucks-walks-back-stance-on-workers-wearing-black-lives-matter-gear-and-more-on-yum-brands-suing-grubhub-for-breach-of-contract" }, { "headline": "Campus West Starbucks permanently closes", "year": null, "eventDate": null, "datePrecision": "unknown", "publishedAt": "2020-06-17", "publishedDatePrecision": "day", "summary": "The Starbucks location at 1335 W. Elizabeth Street in Fort Collins permanently closed after being closed for three months during the COVID-19 pandemic. The article says the store appeared to be among locations included in Starbucks’ announced plan to close up to 400 stores.", "tags": [], "isScandal": false, "sourceUrl": "https://k99.com/starbucks-location-permanently-closes-in-fort-collins/" }, { "headline": "Starbucks issues profit warning", "year": 2020, "eventDate": "2020-06-12", "datePrecision": "day", "publishedAt": "2020-06-12", "publishedDatePrecision": "day", "summary": "Starbucks issued a profit warning, according to the report.", "tags": [], "isScandal": false, "sourceUrl": "https://finance.sina.com.cn/stock/relnews/us/2020-06-12/doc-iirczymk6713336.shtml" }, { "headline": "Starbucks China upgrades Starbucks Rewards", "year": 2020, "eventDate": "2020-06-09", "datePrecision": "day", "publishedAt": "2020-06-09", "publishedDatePrecision": "day", "summary": "Starbucks China upgraded its Starbucks Rewards membership program with additional star-redemption options across product categories and store types, along with faster ways for members to earn stars.", "tags": [], "isScandal": false, "sourceUrl": "https://finance.sina.com.cn/stock/relnews/us/2020-06-09/doc-iirczymk6020200.shtml" }, { "headline": "Starbucks launches reading education project with Dangdangzhe Action", "year": 2020, "eventDate": "2020-06-01", "datePrecision": "day", "publishedAt": "2020-06-01", "publishedDatePrecision": "day", "summary": "Starbucks announced a roughly RMB 5.5 million targeted donation through Give2Asia and launched the “Read the Future” reading-support project in Yunnan with nonprofit organization Dangdangzhe Action.", "tags": [], "isScandal": false, "sourceUrl": "https://www.prnasia.com/story/281448-1.shtml" }, { "headline": "Starbucks China opens its official mini program", "year": null, "eventDate": null, "datePrecision": "unknown", "publishedAt": "2020-05-25", "publishedDatePrecision": "day", "summary": "Starbucks China opened an official mini program that lets users register for membership, pay in stores, and order food and drinks for delivery.", "tags": [], "isScandal": false, "sourceUrl": "https://finance.sina.com.cn/stock/relnews/hk/2020-05-25/doc-iirczymk3484281.shtml" }, { "headline": "Starbucks premium instant coffee launched in Malaysia", "year": null, "eventDate": null, "datePrecision": "unknown", "publishedAt": "2020-05-24", "publishedDatePrecision": "day", "summary": "Nestlé Malaysia launched a Starbucks premium instant soluble coffee range in Malaysia, comprising medium-roast and dark-roast coffees and other coffee beverages.", "tags": [], "isScandal": false, "sourceUrl": "https://www.thestar.com.my/business/business-news/2020/05/24/nestle-teams-up-with-starbucks-to-launch-premium-instant-coffee" }, { "headline": "Starbucks announces Star Friends Sharing Day offer", "year": 2020, "eventDate": "2020-05-21", "datePrecision": "day", "publishedAt": "2020-05-21", "publishedDatePrecision": "day", "summary": "Starbucks announced that on May 25 and 26, customers buying two drinks of the same size and flavor during the stated afternoon hours would receive one drink free, subject to the stated limits and exclusions.", "tags": [], "isScandal": false, "sourceUrl": "https://www.setn.com/news/746729" }, { "headline": "Starbucks and China Women’s Development Foundation launch rural mothers program", "year": 2020, "eventDate": "2020-05-18", "datePrecision": "day", "publishedAt": "2020-05-18", "publishedDatePrecision": "day", "summary": "Starbucks announced that it partnered with the China Women’s Development Foundation to launch the Starbucks Rural Mothers Acceleration Program, a cultural poverty-alleviation project. Starbucks said it would donate about 7 million yuan through Give2Asia and planned to provide more than 1,500 rural women with specialized skills training over three years.", "tags": [], "isScandal": false, "sourceUrl": "https://finance.sina.com.cn/stock/relnews/us/2020-05-18/doc-iirczymk2286419.shtml" }, { "headline": "Starbucks introduces plant-based lunch menu in China", "year": null, "eventDate": null, "datePrecision": "unknown", "publishedAt": "2020-04-23", "publishedDatePrecision": "day", "summary": "Starbucks formally introduced a plant-based lunch menu in China featuring products made by Beyond Meat.", "tags": [], "isScandal": false, "sourceUrl": "https://jd.zol.com.cn/742/7425025.html" }, { "headline": "Starbucks commits $10 million to employee relief grants", "year": 2020, "eventDate": "2020-04-08", "datePrecision": "day", "publishedAt": "2020-04-08", "publishedDatePrecision": "day", "summary": "Starbucks committed $10 million in grants through its newly established Global Partner Emergency Relief Program for employees affected by COVID-19.", "tags": [], "isScandal": false, "sourceUrl": "https://www.nrn.com/quick-service/starbucks-donates-10-million-in-grants-to-employees-in-need-during-coronavirus-crisis" }, { "headline": "Starbucks withdraws fiscal 2020 guidance", "year": 2020, "eventDate": "2020-04-08", "datePrecision": "day", "publishedAt": "2020-04-09", "publishedDatePrecision": "day", "summary": "Starbucks withdrew its fiscal 2020 guidance on account of the COVID-19 outbreak.", "tags": [], "isScandal": false, "sourceUrl": "https://www.fastcasual.com/news/starbucks-reports-50-drop-in-q2-earnings-due-to-coronavirus/" }, { "headline": "Kelowna Starbucks donates unused milk to supportive housing", "year": 2020, "eventDate": "2020-04-02", "datePrecision": "day", "publishedAt": "2020-04-03", "publishedDatePrecision": "day", "summary": "Local Starbucks in Kelowna donated 30 jugs of unused milk to the Canadian Mental Health Association Kelowna for meals for people in supportive housing. Another 10 jugs were given to the association's chef to prepare meals for more than 200 vulnerable people.", "tags": [], "isScandal": false, "sourceUrl": "https://www.castanet.net/news/Kelowna/296279/Kelowna-s-Starbucks-donates-30-milk-jugs-to-supportive-housing" }, { "headline": "Starbucks announced a temporary pause of dine-in service at most North American stores", "year": 2020, "eventDate": "2020-03-21", "datePrecision": "day", "publishedAt": "2020-03-21", "publishedDatePrecision": "day", "summary": "Starbucks announced that most of its North American coffee shops would temporarily stop offering dine-in service for the following two weeks; drive-through service and Starbucks locations inside grocery stores would remain available.", "tags": [], "isScandal": false, "sourceUrl": "https://tech.sina.com.cn/roll/2020-03-21/doc-iimxyqwa2259108.shtml" }, { "headline": "Starbucks announces investment in a coffee roasting factory in China", "year": 2020, "eventDate": "2020-03-13", "datePrecision": "day", "publishedAt": "2020-03-13", "publishedDatePrecision": "day", "summary": "Starbucks announced a first-phase investment of RMB 900 million to build a coffee roasting factory in China.", "tags": [], "isScandal": false, "sourceUrl": "https://finance.sina.com.cn/stock/relnews/us/2020-03-13/doc-iimxxstf8745754.shtml" } ], "encyclopedia": { "history": "Starbucks opened its first store in Seattle on March 30, 1971. Jerry Baldwin, Zev Siegl, and Gordon Bowker founded the business after becoming interested in high-quality coffee beans and equipment through the influence of Alfred Peet. The original operation was a coffee-bean retailer, and its early stores did not primarily serve espresso beverages. The first location operated on Western Avenue before moving to Pike Place Market, where the company established a lasting association with Seattle's historic public market.\n\nDuring the 1970s, Starbucks developed roasting and sourcing capabilities. Peet's Coffee initially supplied green coffee beans, and Alfred Peet helped train Starbucks' early roastmaster after that relationship ended. In 1984, Starbucks' original owners acquired Peet's Coffee. By the middle of the decade, Starbucks had several Seattle stores and had begun selling espresso drinks.\n\nHoward Schultz joined Starbucks in the 1980s after observing Italian café culture. He advocated transforming Starbucks into a place where customers could buy handcrafted espresso drinks and spend time in a communal setting. In 1987, Schultz acquired the Starbucks business and incorporated the existing chain into his Il Giornale operation. The company soon opened outside Seattle, including locations in Vancouver and Chicago. Expansion across the Pacific Northwest, Midwest, and later the rest of the United States established the model that became the modern Starbucks chain.\n\nStarbucks went public in June 1992. Its expansion accelerated during the 1990s, supported by company-operated stores, licensing arrangements, acquisitions, and new beverage categories. The 1994 acquisition of The Coffee Connection gave Starbucks rights connected with the Frappuccino concept, which became a major branded product after its Starbucks launch in 1995. The company also acquired Pasqua Coffee in 1999 and expanded its retail and food capabilities.\n\nIn the 2000s, Starbucks broadened its portfolio through the acquisition of Seattle's Best Coffee and Torrefazione Italia in 2003 and most company-owned Diedrich Coffee and Coffee People stores in 2006. It experimented with customer feedback through My Starbucks Idea, acquired the manufacturer of the Clover brewing system, and continued developing premium brewing formats. Rapid expansion eventually exposed weaknesses during the Great Recession. In 2008 and 2009, Starbucks closed many underperforming stores, reduced planned U.S. growth, and eliminated thousands of positions. The retrenchment was accompanied by renewed attention to product quality, store standards, and the customer experience.\n\nDuring the 2010s, Starbucks became increasingly connected to mobile technology and loyalty services. It introduced U.S. menu calorie labeling, expanded app-based payment and ordering, and used social platforms for promotions such as Tweet-a-Coffee. The company continued international growth, acquired full ownership of its China joint venture in 2017, and explored technology for tracing coffee from farms to consumers. It also adjusted store design toward more locally relevant formats rather than imposing one uniform design worldwide.\n\nThe company faced major controversy in 2018 after two Black men were arrested at a Philadelphia store while waiting for a meeting. The incident prompted protests and an apology from CEO Kevin Johnson. Starbucks closed approximately 8,000 U.S. stores for racial-bias training and announced additional measures intended to prevent similar incidents. Other controversies and legal disputes have involved labor relations, discrimination claims, business practices, and the company's social and political positioning.\n\nThe COVID-19 pandemic forced Starbucks to close café-only stores temporarily in the United States while emphasizing drive-through and delivery service. The company subsequently accelerated mobile pickup, curbside collection, delivery, and convenience-led store formats. It announced plans to close hundreds of locations in the United States and Canada while adding or redesigning stores oriented toward pickup and drive-through transactions.\n\nIn the 2020s, Starbucks continued to manage international restructuring and leadership changes. It exited Russia in 2022, with the former stores later operating under a different name. Laxman Narasimhan became CEO in 2023 but was replaced by Brian Niccol in 2024. The company also faced the bankruptcy of its Brazilian operating partner, SouthRock Capital. In 2025, Starbucks ended its open-door policy for seating and restrooms and announced a substantial menu reduction intended to make store operations simpler. Its continuing business combines a large physical network with licensed operations, packaged products, premium concepts, and digital loyalty services.", "milestones": [ { "year": 1971, "title": "Starbucks is founded in Seattle", "summary": "Jerry Baldwin, Zev Siegl, and Gordon Bowker open Starbucks as a retailer of roasted coffee beans and related equipment.", "sourceUrl": "https://www.starbucks.com/about-us/company-information" }, { "year": 1984, "title": "Original owners acquire Peet's Coffee", "summary": "Starbucks' original owners purchase Peet's Coffee, strengthening the group's position in specialty coffee.", "sourceUrl": "https://en.wikipedia.org/wiki/Starbucks" }, { "year": 1987, "title": "Howard Schultz acquires Starbucks", "summary": "Schultz acquires the company, converts his Il Giornale outlets to Starbucks, and begins the coffeehouse-led expansion.", "sourceUrl": "https://www.starbucks.com/about-us/company-information" }, { "year": 1987, "title": "First stores outside Seattle", "summary": "Starbucks opens locations in Vancouver, British Columbia, and Chicago.", "sourceUrl": "https://en.wikipedia.org/wiki/Starbucks" }, { "year": 1992, "title": "Initial public offering", "summary": "Starbucks lists its shares on Nasdaq under the ticker SBUX.", "sourceUrl": "https://en.wikipedia.org/wiki/Starbucks" }, { "year": 1994, "title": "Acquisition of The Coffee Connection", "summary": "The acquisition gives Starbucks rights associated with the Frappuccino beverage concept.", "sourceUrl": "https://en.wikipedia.org/wiki/Starbucks" }, { "year": 1995, "title": "Frappuccino launches under Starbucks", "summary": "Starbucks introduces the Frappuccino brand, which becomes a major cold-beverage line.", "sourceUrl": "https://en.wikipedia.org/wiki/Starbucks" }, { "year": 2003, "title": "Seattle's Best Coffee acquisition", "summary": "Starbucks acquires Seattle's Best Coffee and Torrefazione Italia.", "sourceUrl": "https://en.wikipedia.org/wiki/Starbucks" }, { "year": 2008, "title": "My Starbucks Idea launches", "summary": "The company creates an online community for customers to submit, discuss, and vote on suggestions.", "sourceUrl": "https://en.wikipedia.org/wiki/Starbucks" }, { "year": 2008, "title": "Store rationalization during the recession", "summary": "Starbucks announces extensive store closures, job reductions, and slower U.S. expansion.", "sourceUrl": "https://en.wikipedia.org/wiki/Starbucks" }, { "year": 2013, "title": "Mobile purchases exceed ten percent in U.S. stores", "summary": "Starbucks reports that more than one-tenth of in-store purchases are being made through its mobile platform.", "sourceUrl": "https://en.wikipedia.org/wiki/Starbucks" }, { "year": 2017, "title": "Starbucks takes full ownership of its China venture", "summary": "Starbucks acquires the remaining stake in its Chinese joint venture from Uni-President Enterprises and President Chain Store.", "sourceUrl": "https://en.wikipedia.org/wiki/Starbucks" }, { "year": 2018, "title": "Philadelphia incident and racial-bias training", "summary": "After two men are arrested at a Philadelphia store, Starbucks apologizes and closes approximately 8,000 U.S. stores for training.", "sourceUrl": "https://en.wikipedia.org/wiki/Starbucks" }, { "year": 2020, "title": "Pandemic-driven shift toward convenience formats", "summary": "Starbucks emphasizes drive-through, delivery, curbside pickup, and mobile-order stores during the COVID-19 pandemic.", "sourceUrl": "https://en.wikipedia.org/wiki/Starbucks" }, { "year": 2022, "title": "Exit from Russia", "summary": "Starbucks sells its Russian stores after suspending operations following Russia's invasion of Ukraine.", "sourceUrl": "https://en.wikipedia.org/wiki/Starbucks" }, { "year": 2024, "title": "Brian Niccol becomes CEO", "summary": "Starbucks announces the replacement of Laxman Narasimhan by Brian Niccol.", "sourceUrl": "https://en.wikipedia.org/wiki/Starbucks" }, { "year": 2025, "title": "Open-door policy ends and menu is simplified", "summary": "Starbucks requires purchases for café seating and restroom use and announces a substantial menu reduction.", "sourceUrl": "https://en.wikipedia.org/wiki/Starbucks" } ], "products": [ { "name": "Espresso beverages", "category": "Coffee beverages", "description": "Handcrafted drinks built around espresso, including lattes, cappuccinos, mochas, macchiatos, and seasonal variations. Customers can generally customize size, milk, flavoring, temperature, and toppings. Espresso beverages became central to Starbucks after the company moved from roasted-bean retail toward the Italian-inspired coffeehouse model in the 1980s.", "launchedYear": null, "status": "active" }, { "name": "Brewed coffee", "category": "Coffee beverages", "description": "Drip-brewed and other brewed coffees served hot or, in selected formats, chilled. This line connects the current café business with Starbucks' original identity as a seller and roaster of whole coffee beans. It includes regularly offered coffees as well as rotating blends, single-origin coffees, and premium brewing selections.", "launchedYear": 1971, "status": "active" }, { "name": "Frappuccino", "category": "Blended cold beverages", "description": "A Starbucks signature blended beverage family made with ice and coffee or non-coffee flavor bases. Frappuccino drinks are commonly finished with whipped cream, sauces, syrups, or other toppings and are frequently used for seasonal and limited-time innovation. Starbucks obtained rights connected with the concept through its 1994 acquisition of The Coffee Connection and launched the Starbucks version in 1995.", "launchedYear": 1995, "status": "active" }, { "name": "Cold brew", "category": "Cold coffee beverages", "description": "Coffee prepared through extended contact with cold water and served chilled, often over ice and sometimes with milk, foam, or flavored additions. Cold brew is part of Starbucks' broader effort to grow cold beverage occasions and provide alternatives to hot brewed coffee and espresso drinks.", "launchedYear": null, "status": "active" }, { "name": "Tea beverages", "category": "Tea beverages", "description": "A range of hot teas, iced teas, tea lattes, and tea-based mixed beverages. Tea broadens Starbucks' offer beyond coffee and allows regional adaptation through different tea traditions, flavor profiles, and preparation styles.", "launchedYear": null, "status": "active" }, { "name": "Refreshers and cold drinks", "category": "Non-coffee beverages", "description": "Fruit-forward refreshment beverages, juices, and other cold drinks aimed at customers seeking alternatives to coffee. These products support Starbucks' emphasis on cold beverages, afternoon consumption, seasonal launches, and customization.", "launchedYear": null, "status": "active" }, { "name": "Food and bakery", "category": "Food", "description": "Pastries, breakfast items, sandwiches, snacks, and other portable foods sold for pairing with beverages or as light meals. The food assortment varies by market and store format, with local and seasonal products used to increase the range of customer occasions.", "launchedYear": null, "status": "active" }, { "name": "Whole-bean and packaged coffee", "category": "Packaged coffee", "description": "Whole-bean, ground, instant, and other packaged coffee products extend the Starbucks brand beyond its cafés. These products support at-home preparation and are distributed through Starbucks stores, licensed channels, and consumer packaged-goods arrangements.", "launchedYear": 1971, "status": "active" }, { "name": "Starbucks Reserve and Roastery", "category": "Premium coffee retail", "description": "Premium retail and experiential concepts featuring higher-end coffees, specialty preparation methods, distinctive store environments, and expanded food or beverage programs. Roasteries function as large-format brand showcases, while Reserve products and stores emphasize rarity, craft, and coffee education.", "launchedYear": null, "status": "active" } ], "campaigns": [ { "year": 2008, "name": "My Starbucks Idea", "markets": [ "United States", "International digital audiences" ], "summary": "Starbucks created an online customer community where users could submit ideas, comment on proposals, and vote on suggestions. The initiative made customer participation part of the brand's innovation and feedback process.", "outcome": "Established a visible digital feedback channel and reinforced Starbucks' community-oriented positioning.", "sourceUrl": "https://en.wikipedia.org/wiki/Starbucks" }, { "year": 2013, "name": "Tweet-a-Coffee", "markets": [ "United States" ], "summary": "Customers could use Twitter to send a Starbucks gift card to another person by combining the campaign handle with the recipient's username.", "outcome": "Demonstrated the use of social media, mobile commerce, and gifting in Starbucks' digital marketing.", "sourceUrl": "https://en.wikipedia.org/wiki/Starbucks" }, { "year": 2018, "name": "Racial-bias education response", "markets": [ "United States" ], "summary": "After the Philadelphia arrests, Starbucks closed approximately 8,000 U.S. stores for a company-wide racial-bias training session.", "outcome": "The action became a prominent corporate response to a racial-discrimination controversy, although it did not eliminate later disputes involving the company.", "sourceUrl": "https://en.wikipedia.org/wiki/Starbucks" } ], "scandals": [ { "year": 2018, "title": "Philadelphia arrests and racial-bias controversy", "summary": "Two Black men were arrested at a Philadelphia Starbucks after a manager reported them for allegedly trespassing while they waited for a meeting. The arrests generated protests and accusations of racial bias. CEO Kevin Johnson apologized, Starbucks declined to press charges, and the company temporarily closed thousands of U.S. stores for training.", "sourceUrl": "https://en.wikipedia.org/wiki/Starbucks", "sourceUrls": [ "https://en.wikipedia.org/wiki/Starbucks" ] }, { "year": 2023, "title": "Discrimination damages awarded to former regional manager", "summary": "A court ordered Starbucks to pay punitive and compensatory damages to a former regional manager after finding that she was dismissed because she was white in connection with the company's response to the Philadelphia incident.", "sourceUrl": "https://en.wikipedia.org/wiki/Starbucks", "sourceUrls": [ "https://en.wikipedia.org/wiki/Starbucks" ] }, { "year": 2023, "title": "Bankruptcy of Brazilian operating partner", "summary": "SouthRock Capital, which operated Starbucks locations in Brazil, entered bankruptcy proceedings. The operator said stores would continue operating while the business was restructured and weaker locations were addressed.", "sourceUrl": "https://en.wikipedia.org/wiki/Starbucks", "sourceUrls": [ "https://en.wikipedia.org/wiki/Starbucks" ] }, { "year": 2026, "title": "US congressman demands Starbucks close its first stores in China's Xinjiang", "summary": "Starbucks, the multinational coffeehouse chain, was the subject of a public demand by a United States congressman, as reported by Reuters. The official called on the company to close its first stores in China's Xinjiang region. The report identifies the demand as public but does not state the congressman's reasons, the number of stores involved, their specific locations, or any timeline. No response from Starbucks is stated in the source, and no corporate action, decision, or outcome is reported. The item is recorded here as a controversy note concerning the brand's operations in Xinjiang, based solely on the cited report.", "sourceUrl": "https://news.google.com/rss/articles/CBMitwFBVV95cUxObmV6NUtNZTNfS2E3ZXQ2VHlxZk1XQ3d3djZTQVVwZ1ZORnlhSWkyY1puamgxLUxyeW44c3ptV2V6ekl2TWhyeGFFclBGaGVrT2stNW9DM3U5eFVZQ1l2cXVJOEFtRDExUWIzWGVtM0UxQmpyMzA2VlVuSDFIY1VqNEQ4dFlxWWhLNW9fdEgzSFlHaThRNzZKc3ZZaHE5RHF3Sk5henhnY3QtQUV6bkxPaUtmZzFweG8?oc=5", "sourceUrls": [ "https://news.google.com/rss/articles/CBMitwFBVV95cUxObmV6NUtNZTNfS2E3ZXQ2VHlxZk1XQ3d3djZTQVVwZ1ZORnlhSWkyY1puamgxLUxyeW44c3ptV2V6ekl2TWhyeGFFclBGaGVrT2stNW9DM3U5eFVZQ1l2cXVJOEFtRDExUWIzWGVtM0UxQmpyMzA2VlVuSDFIY1VqNEQ4dFlxWWhLNW9fdEgzSFlHaThRNzZKc3ZZaHE5RHF3Sk5henhnY3QtQUV6bkxPaUtmZzFweG8?oc=5", "https://www.nrn.com/restaurant-labor/trending-this-week-starbucks-walks-back-stance-on-workers-wearing-black-lives-matter-gear-and-more-on-yum-brands-suing-grubhub-for-breach-of-contract" ] }, { "year": 2026, "title": "Proposed class-action lawsuit filed against Starbucks over 'sugar-free' protein drinks", "summary": "In October 2026, a proposed class-action lawsuit was filed in federal court in Washington state against Starbucks by three consumers who purchased drinks in California, New York and Washington. The suit alleges that Starbucks' \"sugar-free\" protein beverages contain between 13 and 21 grams of sugar per venti-sized serving, and that no reasonable consumer would expect a drink labeled \"sugar-free\" to contain that amount. It targets eight hot and iced protein beverages, including the Sugar-Free Vanilla Protein Latte, Sugar-Free Caramel Protein Latte and protein matcha drinks, and seeks to stop Starbucks from using \"sugar-free\" on products containing sugar. Starbucks disputes the allegations, saying the claims have no merit, that it has consistently provided nutrition information, and that the sugar comes naturally from protein-boosted milk while sugar-free syrups are used for flavoring.", "sourceUrl": "https://www.foxnews.com/food-drink/starbucks-hit-lawsuit-sugar-content-experts-reveal-chains-sugary-drinks", "sourceUrls": [ "https://www.foxnews.com/food-drink/starbucks-hit-lawsuit-sugar-content-experts-reveal-chains-sugary-drinks" ] }, { "year": 2026, "title": "Starbucks sued over hot tea spill injuries at San Diego store", "summary": "A lawsuit was filed against Starbucks in San Diego Superior Court on June 24, alleging that hot tea served with an unsecured lid on a wobbly table spilled onto the lap and genitals of a 63-year-old oil-and-gas executive, causing catastrophic burns and debilitating nerve damage. The case was removed to San Diego federal court on August 6. In an August 6 answer, Starbucks denied the allegations.", "sourceUrl": "https://www.independent.co.uk/news/world/americas/starbucks-hot-drink-genitals-nerve-damage-b3032042.html", "sourceUrls": [ "https://www.independent.co.uk/news/world/americas/starbucks-hot-drink-genitals-nerve-damage-b3032042.html" ] }, { "year": 2019, "title": "Oregon man sues Starbucks over alleged almond milk mix-up", "summary": "Max Scher filed a US$10,000 lawsuit against Starbucks, alleging that he ordered coffee with soy milk but received almond milk, triggering an allergic reaction and an emergency-room visit. Starbucks said it was investigating the situation.", "sourceUrl": "https://www.ctvnews.ca/health/article/oregon-man-sues-starbucks-for-10k-after-allergic-reaction/", "sourceUrls": [ "https://www.ctvnews.ca/health/article/oregon-man-sues-starbucks-for-10k-after-allergic-reaction/" ] }, { "year": 2019, "title": "Starbucks temporarily closes seven Hanoi stores amid water contamination crisis", "summary": "In October 2019, Starbucks temporarily closed seven stores in Hanoi's southwestern districts during an ongoing oil contamination crisis affecting water supplies. No reopening date had been set at the time. The closures were reported in connection with the contaminated water situation in the area.", "sourceUrl": "https://e.vnexpress.net/news/business/companies/starbucks-closes-seven-hanoi-stores-over-contaminated-water-3999000.html", "sourceUrls": [ "https://e.vnexpress.net/news/business/companies/starbucks-closes-seven-hanoi-stores-over-contaminated-water-3999000.html" ] }, { "year": 2019, "title": "Proven REIT chairman apologizes for homeownership remarks", "summary": "Christopher Williams, chairman of Proven REIT, faced public criticism after suggesting that reducing coffee consumption could help people afford a home. He subsequently retracted the remark and apologized to those making sacrifices to achieve homeownership. He also apologized to Starbucks owners and franchise operators and withdrew the reference to the brand.", "sourceUrl": "https://past.jamaica-gleaner.com/article/news/20191107/flippant-and-inappropriatewilliams-apologises-latte-homeownership-remarks", "sourceUrls": [ "https://past.jamaica-gleaner.com/article/news/20191107/flippant-and-inappropriatewilliams-apologises-latte-homeownership-remarks" ] }, { "year": 2019, "title": "Customer sues Starbucks over hot-water burns", "summary": "In 2019, a customer in Oregon filed a lawsuit against Starbucks seeking $288,000, alleging that hot water spilled from a cup at a Starbucks store in Portland and caused severe burns. The claim centered on the spill of hot water from the cup and the resulting injuries described in the suit. The event was reported in October 2019.", "sourceUrl": "https://www.seattletimes.com/seattle-news/northwest/portland-customer-sues-starbucks-over-hot-water-spill/", "sourceUrls": [ "https://www.seattletimes.com/seattle-news/northwest/portland-customer-sues-starbucks-over-hot-water-spill/" ] }, { "year": 2019, "title": "Former Starbucks manager sues over alleged discrimination", "summary": "A former Starbucks regional manager, Shannon Phillips, sued the company, alleging that Starbucks discriminated against white people and that she was fired after she objected to a subordinate's firing. Starbucks denied the claims and stated that it was prepared to defend the case. The dispute centers on Phillips' allegations of discrimination and retaliation in connection with the termination of a subordinate employee, as well as the company's rejection of those claims.", "sourceUrl": "https://www.foxnews.com/food-drink/philly-starbucks-manager-sues-company-discrimination-white-people", "sourceUrls": [ "https://www.foxnews.com/food-drink/philly-starbucks-manager-sues-company-discrimination-white-people" ] }, { "year": 2020, "title": "Lawsuit over hot-tea burn injuries", "summary": "Tommy Piluyev sued Starbucks and Pactiv Packaging, alleging negligence and product liability after he suffered burns from spilled hot tea. The article reports the allegations and does not establish a court determination.", "sourceUrl": "https://www.click2houston.com/news/2020/09/21/man-sues-starbucks-after-his-genitals-hands-burned-with-tea/", "sourceUrls": [ "https://www.click2houston.com/news/2020/09/21/man-sues-starbucks-after-his-genitals-hands-burned-with-tea/" ] }, { "year": 2020, "title": "Customer filed lawsuit against Starbucks over hot tea burns", "summary": "In September 2020, a California customer filed a lawsuit against Starbucks and Packaging Inc., alleging that the lid of a hot tea cup came off and caused severe burns. The report describes the customer's allegation rather than a court finding. The filing names both Starbucks and Packaging Inc. as defendants and centers on the claim that the cup lid detached, resulting in the injuries described. No court determination on the allegation is reported in the source.", "sourceUrl": "https://www.nydailynews.com/2020/09/18/california-man-sues-starbucks-after-spilled-tea-scalds-abdomen-and-genitals-making-sex-awkward/", "sourceUrls": [ "https://www.nydailynews.com/2020/09/18/california-man-sues-starbucks-after-spilled-tea-scalds-abdomen-and-genitals-making-sex-awkward/", "https://www.today.com/food/man-sues-starbucks-over-burns-he-suffered-drive-through-t192048", "https://www.yahoo.com/lifestyle/man-sues-starbucks-over-burns-220831634.html" ] }, { "year": 2020, "title": "Woman files discrimination lawsuit against Starbucks", "summary": "A Muslim woman filed a discrimination lawsuit against Starbucks after alleging that a barista wrote \"ISIS\" on her coffee cup. Starbucks stated that the act was not deliberate and that it was investigating the matter. The event was reported on July 8, 2020.", "sourceUrl": "https://archive.siasat.com/news/muslim-woman-sues-starbucks-for-isisracial-slur-1920468/", "sourceUrls": [ "https://archive.siasat.com/news/muslim-woman-sues-starbucks-for-isisracial-slur-1920468/", "https://www.indiatvnews.com/news/world/starbucks-barista-writes-isis-on-muslim-woman-coffee-cup-cases-against-target-starbucks-minnesota-632725" ] }, { "year": 2020, "title": "NAA fines Starbucks and orders price reductions", "summary": "In a 2020 ruling, India's National Anti-Profiteering Authority fined Starbucks Rs 1.04 crore for failing to pass on the benefits of a GST cut to consumers, and ordered the company to reduce its product prices. Tata Group, which operates Starbucks in India, said it would comply with the ruling. The decision addressed the company's handling of the tax reduction rather than any other aspect of its operations.", "sourceUrl": "https://www.businesstoday.in/latest/economy-politics/story/starbucks-fined-rs-104-crore-for-profiteering-asked-to-reduce-prices-277909-2020-11-05", "sourceUrls": [ "https://www.businesstoday.in/latest/economy-politics/story/starbucks-fined-rs-104-crore-for-profiteering-asked-to-reduce-prices-277909-2020-11-05" ] }, { "year": 2026, "title": "Starbucks settles North Hollywood customer’s lawsuit", "summary": "A customer settled his negligence lawsuit against Starbucks. The customer alleged that hot liquid spilled onto his lap after a drive-thru drink was handed to him with an unsecured lid. The settlement terms were not disclosed. The event was reported on October 29, 2026.", "sourceUrl": "https://mynewsla.com/courts/2026/10/30/starbucks-settles-noho-spilled-coffee-burn-suit/", "sourceUrls": [ "https://mynewsla.com/courts/2026/10/30/starbucks-settles-noho-spilled-coffee-burn-suit/", "https://lawstreetmedia.com/news/agriculture/starbucks-wins-summary-judgment-after-manager-alleges-retaliation-for-pest-strip-warning/" ] }, { "year": 2022, "title": "Starbucks workers walk out over workplace safety concerns", "summary": "Employees at a Starbucks store in Buffalo walked off the job, saying they lacked the staff and resources to work safely amid rising COVID-19 cases. Starbucks closed the store for the day. Starbucks Workers United accused the company of prioritizing profits over workers; a Starbucks spokesperson said the company had met and exceeded CDC and expert guidelines and offered vaccine and isolation pay.", "sourceUrl": "https://www.yahoo.com/news/unionized-starbucks-workers-walk-citing-205318305.html", "sourceUrls": [ "https://www.yahoo.com/news/unionized-starbucks-workers-walk-citing-205318305.html" ] }, { "year": 2021, "title": "Starbucks closes two China stores amid food-safety investigation", "summary": "After local media reported that two Starbucks outlets in Wuxi used expired ingredients, Starbucks said it had immediately closed the stores to conduct an investigation. The reported allegations were not independently established in the supplied source.", "sourceUrl": "https://econotimes.com/Starbucks-closes-down-two-stores-in-China-for-serving-orders-with-expired-ingredients-1623387", "sourceUrls": [ "https://econotimes.com/Starbucks-closes-down-two-stores-in-China-for-serving-orders-with-expired-ingredients-1623387", "https://www.850wftl.com/starbuck-apologizes-for-selling-expired-items/" ] }, { "year": 2021, "title": "Class-action suit alleges misleading Starbucks Frappuccino labeling", "summary": "A class-action suit filed in Massachusetts federal court alleged that Starbucks deceptively labeled, marketed and sold a vanilla-flavored Frappuccino that did not contain vanilla as the ingredient providing its characterizing flavor. These are allegations in the complaint, not a reported court finding.", "sourceUrl": "https://www.heraldnews.com/story/news/2021/02/09/rhode-island-man-sues-starbucks-because-frappuccino-drink-has-no-vanilla/4447683001/", "sourceUrls": [ "https://www.heraldnews.com/story/news/2021/02/09/rhode-island-man-sues-starbucks-because-frappuccino-drink-has-no-vanilla/4447683001/" ] }, { "year": 2019, "title": "Starbucks settles New York paid sick leave case", "summary": "Starbucks agreed to change its policy and pay $150,000 in restitution in a settlement following a joint city and state investigation that found it had routinely violated paid sick leave requirements. The article reports that workers had been required to find substitutes when calling out sick, with possible corrective action up to termination if they could not.", "sourceUrl": "https://gothamist.com/news/starbucks-settles-city-over-widespread-violations-paid-sick-leave-law", "sourceUrls": [ "https://gothamist.com/news/starbucks-settles-city-over-widespread-violations-paid-sick-leave-law" ] }, { "year": 2019, "title": "Starbucks apologizes after police officers were refused service", "summary": "Starbucks apologized after two uniformed police officers in California were refused service at one of its locations. The company said the employees had been suspended while it investigated the incident.", "sourceUrl": "https://sputnikglobe.com/20191214/starbucks-apologises-for-cop-with-no-coffee-incident-1077578740.html", "sourceUrls": [ "https://sputnikglobe.com/20191214/starbucks-apologises-for-cop-with-no-coffee-incident-1077578740.html" ] } ], "decisions": [ { "year": 1987, "type": "strategy", "title": "Shift from bean retailer to coffeehouse chain", "context": "Howard Schultz believed Starbucks could adapt the Italian espresso-bar experience for the American market.", "action": "After acquiring Starbucks, Schultz converted his Il Giornale outlets to the Starbucks name and emphasized handcrafted espresso beverages and café environments.", "aftermath": "The change created the operating and brand model that supported Starbucks' national and international expansion.", "financials": null, "competitorReactions": [], "sourceUrl": "https://en.wikipedia.org/wiki/Starbucks" }, { "year": 1995, "type": "product_launch", "title": "Launch of Frappuccino", "context": "Starbucks obtained rights associated with The Coffee Connection's blended beverage concept through its 1994 acquisition.", "action": "Starbucks launched the Frappuccino under its own brand.", "aftermath": "The beverage became one of Starbucks' most recognizable product families and strengthened its cold-drink business.", "financials": null, "competitorReactions": [], "sourceUrl": "https://en.wikipedia.org/wiki/Starbucks" }, { "year": 2008, "type": "strategy", "title": "Recession-era store rationalization", "context": "Economic weakness and underperforming stores challenged Starbucks' rapid expansion model.", "action": "The company announced hundreds of store closures, reduced U.S. expansion, and substantial job cuts.", "aftermath": "Starbucks concentrated on store performance, operating discipline, and restoring the customer experience.", "financials": null, "competitorReactions": [], "sourceUrl": "https://en.wikipedia.org/wiki/Starbucks" }, { "year": 2017, "type": "mna", "title": "Full ownership of the China joint venture", "context": "China was a major growth market for Starbucks and had previously been operated with local partners.", "action": "Starbucks acquired the remaining 50 percent of its Chinese venture from Uni-President Enterprises and President Chain Store.", "aftermath": "The transaction gave Starbucks greater control over its China retail operations.", "financials": { "metric": "Transaction value", "before": null, "after": null, "period": "2017", "sourceUrl": "https://en.wikipedia.org/wiki/Starbucks" }, "competitorReactions": [], "sourceUrl": "https://en.wikipedia.org/wiki/Starbucks" }, { "year": 2020, "type": "strategy", "title": "Move toward convenience-led store formats", "context": "COVID-19 restrictions and changing customer behavior reduced the role of traditional café seating and increased demand for contactless collection.", "action": "Starbucks planned closures and redesigned locations with greater emphasis on drive-through, delivery, curbside pickup, and mobile ordering.", "aftermath": "The pandemic accelerated the integration of digital ordering with smaller or more pickup-oriented retail formats.", "financials": null, "competitorReactions": [], "sourceUrl": "https://en.wikipedia.org/wiki/Starbucks" }, { "year": 2022, "type": "strategy", "title": "Exit from the Russian market", "context": "Starbucks suspended operations in Russia following Russia's invasion of Ukraine.", "action": "The company sold all of its Russian stores, which were later rebranded as Stars Coffee.", "aftermath": "Starbucks ceased direct operation in Russia and the former locations continued under a different brand.", "financials": null, "competitorReactions": [], "sourceUrl": "https://en.wikipedia.org/wiki/Starbucks" }, { "year": 2024, "type": "other", "title": "Chief executive transition to Brian Niccol", "context": "Starbucks announced a leadership change after Laxman Narasimhan's tenure as CEO.", "action": "The company appointed Brian Niccol, previously CEO of Chipotle, as its next chief executive.", "aftermath": "The transition placed a new leader in charge of Starbucks' operational, customer, and growth strategy.", "financials": null, "competitorReactions": [], "sourceUrl": "https://en.wikipedia.org/wiki/Starbucks" }, { "year": 2025, "type": "strategy", "title": "End of the open-door policy", "context": "Starbucks reviewed how store seating and restrooms were used as it sought to clarify customer standards and store operations.", "action": "The company required customers to make a purchase to use café seating and restrooms.", "aftermath": "The change narrowed general public access to Starbucks stores and marked a departure from the earlier open-door approach.", "financials": null, "competitorReactions": [], "sourceUrl": "https://en.wikipedia.org/wiki/Starbucks" }, { "year": 2025, "type": "strategy", "title": "Menu simplification", "context": "Starbucks sought to reduce operational complexity and improve execution.", "action": "The company announced a reduction of approximately 30 percent of its menu.", "aftermath": "The decision was intended to simplify preparation and service, although longer-term effects were not established in the reference material.", "financials": null, "competitorReactions": [], "sourceUrl": "https://en.wikipedia.org/wiki/Starbucks" } ], "sources": [ { "title": "Starbucks official company information", "url": "https://www.starbucks.com/about-us/company-information" }, { "title": "Starbucks", "url": "https://en.wikipedia.org/wiki/Starbucks" } ], "needsReview": false }, "sources": [ { "title": "Starbucks official company information", "url": "https://www.starbucks.com/about-us/company-information" }, { "title": "Starbucks", "url": "https://en.wikipedia.org/wiki/Starbucks" }, { "title": "US congressman demands Starbucks close its first stores in China's Xinjiang", "url": "https://news.google.com/rss/articles/CBMitwFBVV95cUxObmV6NUtNZTNfS2E3ZXQ2VHlxZk1XQ3d3djZTQVVwZ1ZORnlhSWkyY1puamgxLUxyeW44c3ptV2V6ekl2TWhyeGFFclBGaGVrT2stNW9DM3U5eFVZQ1l2cXVJOEFtRDExUWIzWGVtM0UxQmpyMzA2VlVuSDFIY1VqNEQ4dFlxWWhLNW9fdEgzSFlHaThRNzZKc3ZZaHE5RHF3Sk5henhnY3QtQUV6bkxPaUtmZzFweG8?oc=5" }, { "title": "US congressman demands Starbucks close its first stores in China's Xinjiang", "url": "https://www.nrn.com/restaurant-labor/trending-this-week-starbucks-walks-back-stance-on-workers-wearing-black-lives-matter-gear-and-more-on-yum-brands-suing-grubhub-for-breach-of-contract" }, { "title": "Proposed class-action lawsuit filed against Starbucks over 'sugar-free' protein drinks", "url": "https://www.foxnews.com/food-drink/starbucks-hit-lawsuit-sugar-content-experts-reveal-chains-sugary-drinks" }, { "title": "Starbucks sued over hot tea spill injuries at San Diego store", "url": "https://www.independent.co.uk/news/world/americas/starbucks-hot-drink-genitals-nerve-damage-b3032042.html" }, { "title": "Oregon man sues Starbucks over alleged almond milk mix-up", "url": "https://www.ctvnews.ca/health/article/oregon-man-sues-starbucks-for-10k-after-allergic-reaction/" }, { "title": "Starbucks temporarily closes seven Hanoi stores amid water contamination crisis", "url": "https://e.vnexpress.net/news/business/companies/starbucks-closes-seven-hanoi-stores-over-contaminated-water-3999000.html" }, { "title": "Proven REIT chairman apologizes for homeownership remarks", "url": "https://past.jamaica-gleaner.com/article/news/20191107/flippant-and-inappropriatewilliams-apologises-latte-homeownership-remarks" }, { "title": "Customer sues Starbucks over hot-water burns", "url": "https://www.seattletimes.com/seattle-news/northwest/portland-customer-sues-starbucks-over-hot-water-spill/" }, { "title": "Former Starbucks manager sues over alleged discrimination", "url": "https://www.foxnews.com/food-drink/philly-starbucks-manager-sues-company-discrimination-white-people" }, { "title": "Lawsuit over hot-tea burn injuries", "url": "https://www.click2houston.com/news/2020/09/21/man-sues-starbucks-after-his-genitals-hands-burned-with-tea/" }, { "title": "Customer filed lawsuit against Starbucks over hot tea burns", "url": "https://www.nydailynews.com/2020/09/18/california-man-sues-starbucks-after-spilled-tea-scalds-abdomen-and-genitals-making-sex-awkward/" }, { "title": "Customer filed lawsuit against Starbucks over hot tea burns", "url": "https://www.today.com/food/man-sues-starbucks-over-burns-he-suffered-drive-through-t192048" }, { "title": "Customer filed lawsuit against Starbucks over hot tea burns", "url": "https://www.yahoo.com/lifestyle/man-sues-starbucks-over-burns-220831634.html" }, { "title": "Woman files discrimination lawsuit against Starbucks", "url": "https://archive.siasat.com/news/muslim-woman-sues-starbucks-for-isisracial-slur-1920468/" }, { "title": "Woman files discrimination lawsuit against Starbucks", "url": "https://www.indiatvnews.com/news/world/starbucks-barista-writes-isis-on-muslim-woman-coffee-cup-cases-against-target-starbucks-minnesota-632725" }, { "title": "NAA fines Starbucks and orders price reductions", "url": "https://www.businesstoday.in/latest/economy-politics/story/starbucks-fined-rs-104-crore-for-profiteering-asked-to-reduce-prices-277909-2020-11-05" }, { "title": "Starbucks settles North Hollywood customer’s lawsuit", "url": "https://mynewsla.com/courts/2026/10/30/starbucks-settles-noho-spilled-coffee-burn-suit/" }, { "title": "Starbucks settles North Hollywood customer’s lawsuit", "url": "https://lawstreetmedia.com/news/agriculture/starbucks-wins-summary-judgment-after-manager-alleges-retaliation-for-pest-strip-warning/" }, { "title": "Starbucks workers walk out over workplace safety concerns", "url": "https://www.yahoo.com/news/unionized-starbucks-workers-walk-citing-205318305.html" }, { "title": "Starbucks closes two China stores amid food-safety investigation", "url": "https://econotimes.com/Starbucks-closes-down-two-stores-in-China-for-serving-orders-with-expired-ingredients-1623387" }, { "title": "Starbucks closes two China stores amid food-safety investigation", "url": "https://www.850wftl.com/starbuck-apologizes-for-selling-expired-items/" }, { "title": "Class-action suit alleges misleading Starbucks Frappuccino labeling", "url": "https://www.heraldnews.com/story/news/2021/02/09/rhode-island-man-sues-starbucks-because-frappuccino-drink-has-no-vanilla/4447683001/" }, { "title": "Starbucks settles New York paid sick leave case", "url": "https://gothamist.com/news/starbucks-settles-city-over-widespread-violations-paid-sick-leave-law" }, { "title": "Starbucks apologizes after police officers were refused service", "url": "https://sputnikglobe.com/20191214/starbucks-apologises-for-cop-with-no-coffee-incident-1077578740.html" }, { "title": null, "url": "https://www.cnbc.com/2026/10/08/starbucks-chipotle-acquisition.html" }, { "title": null, "url": "https://news.google.com/rss/articles/CBMi7gFBVV95cUxNbEpsaS0yRzNIUGJjYWRPQlVfdFJoOVdnWW1wMGplZ1BrU281TldvYUx5Ml92WlN4dGJ5M0Q0R05ONWJMOC1aSkJDVGd5c202Tnk4N3JmQUhfcEVtM2QtcDQxOU5kQ2RnZXNXcjE3SXJoZ3VfWExFNC0wd2ZiLUJfZmdSRGNoSU1Wd3I5bGVUZktBbm96eEdVNkxXTTR6cHhjTWc1RG53enRDMkdqZWVuR1FYVDFLdzRCbXUwOWhWWnlPSHJQeUk3UEpHM1BFN255V1RWLUxMek40RjE3bDcwMkZqYlM1cThsanlqLWJR?oc=5" }, { "title": null, "url": "https://www.cnbc.com/2026/10/06/starbucks-luckin-china-xinjiang-forced-labour-export-trade-.html" }, { "title": null, "url": "https://news.google.com/rss/articles/CBMiygFBVV95cUxQckF0QlpXaTB5XzVyNUpsMmEwZ2VheGxmRzg2WEdXbi1JUFdySTZKTTQ2S2JfRnBJeGMzQ042RHRSalpsbWdzNWdUMUJrTmRzcS1CZkppR3BpdTNOR2VablhRYU9pOG9pajRPcHplbWNZeUFYVmQ3anU3MXdNQldtblZSN2lRZnZIR1BhY0FFWW5ickNkc2dZOWpXekc5UVBkZkdfUkZxRFVHQWUyM2pVSnl2MENsamZ6M01SZTJWdmZvdTV5MndvVWJ3?oc=5" }, { "title": null, "url": "https://www.cnbc.com/2026/09/24/starbucks-to-close-250-stores.html" }, { "title": null, "url": "https://www.wibw.com/2026/08/20/starbucks-announces-plans-lay-off-more-than-200-employees/" }, { "title": null, "url": "https://www.donews.com/article/detail/6058/38144.html" }, { "title": null, "url": "https://abc17news.com/money/cnn-business-consumer/2022/01/18/starbucks-teams-up-with-meituan-for-coffee-delivery-in-china/" }, { "title": null, "url": "https://tech.china.com/article/20220118/20220118988034.html" }, { "title": null, "url": "https://tech.china.com/article/20220112/20220112982857.html" }, { "title": null, "url": "https://www.npr.org/sections/coronavirus-live-updates/2022/01/05/1070711691/starbucks-union-buffalo-walkout" }, { "title": null, "url": "https://www.scrippsnews.com/business/starbucks-raises-prices-again-despite-increased-earnings" }, { "title": null, "url": "https://en.globes.co.il/en/article-osem-raises-prices-by-up-to-7-1001396210" }, { "title": null, "url": "https://www.prnasia.com/story/344080-1.shtml" }, { "title": null, "url": 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first drive-thru store in India- Moneycontrol.com", "url": "https://www.moneycontrol.com/news/business/starbucks-opens-first-drive-thru-store-in-india-5531261.html" }, { "title": "Starbucks opens first sign language store in Japan", "url": "https://mothership.sg/2020/07/starbucks-sign-language-store-tokyo-japan/" }, { "title": "Starbucks Opens First Store In Grand Turk, Turks & Caicos", "url": "https://www.finanznachrichten.de/nachrichten-2019-10/47907537-starbucks-opens-first-store-in-grand-turk-turks-caicos-020.htm" }, { "title": "Starbucks opens Greener Store and testing vegan menu with 50% plant-based Items | EconoTimes", "url": "https://econotimes.com/Starbucks-opens-Greener-Store-and-testing-vegan-menu-with-50-percent-plant-based-Items-1618745" }, { "title": "Starbucks opens its 1st ever Canadian Pickup store in Toronto", "url": "https://mobilesyrup.com/2020/01/14/starbucks-pickup-store-toronto/" }, { "title": "Starbucks opens its biggest store ever", "url": 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"https://econotimes.com/Starbucks-partners-with-Meituan-to-expand-delivery-services-in-China-1625304" }, { "title": "Starbucks Partners with Organization Promoting Sex-Changes for Minors", "url": "https://www.crosswalk.com/headlines/contributors/michael-foust/starbucks-partners-with-child-sex-change-organization.html" }, { "title": "Starbucks pledges $250K to COVID-19 Response Fund", "url": "https://www.fastcasual.com/news/starbucks-pledges-250k-to-covid-19-response-fund/" }, { "title": "Starbucks Reports Q1 Earnings Beat, Addresses Potential Coronavirus Impact - Starbucks (NASDAQ:SBUX)", "url": "https://www.benzinga.com/news/earnings/20/01/15203137/starbucks-reports-q1-earnings-beat-addresses-potential-coronavirus-impact" }, { "title": "Starbucks rolls out cookie for transgender charity", "url": "https://bakeryinfo.co.uk/finished-goods/starbucks-rolls-out-cookie-for-transgender-charity/627027.article" }, { "title": "Starbucks S'pore launches cute rat-themed tumblers, mugs & merch for CNY 2020", "url": "https://mothership.sg/2020/01/starbucks-cny-merch-2020/" }, { "title": "Starbucks S'pore Launches Exclusive Starbucks Card Made From Recycled Burlap Coffee Bags", "url": "https://goodyfeed.com/starbucks-spore-launches-exclusive-starbucks-card-made-from-recycled-burlap-coffee-bags/" }, { "title": "Starbucks sales miss expectations, but its U.S. turnaround is gaining steam", "url": "https://www.cnbc.com/2026/10/29/starbucks-sbux-q4-2026-earnings.html" }, { "title": "Starbucks South Korea opens its largest store yet", "url": "https://insideretail.asia/2020/08/03/starbucks-south-korea-opens-its-largest-store-yet/" }, { "title": "Starbucks temporarily closes Belmont store", "url": "https://www.gastongazette.com/story/news/coronavirus/2020/04/15/starbucks-temporarily-closes-belmont-store/1353202007/" }, { "title": "Starbucks to close 250 North American stores as company reshapes operations - cbs19.tv", "url": 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Starbucks introduces tiramisu and caramel flan lattes", "url": "https://www.today.com/food/starbucks-introduces-tiramisu-caramel-flan-lattes-t4296" }, { "title": "Texas woman sues Starbucks claiming spilled coffee caused burns", "url": "https://www.foxbusiness.com/lifestyle/houston-woman-sues-starbucks-spilled-coffee" }, { "title": "Texas woman sues Starbucks over burns from spilled coffee", "url": "https://www.nydailynews.com/2021/08/25/texas-woman-sues-starbucks-over-burns-from-spilled-coffee/" }, { "title": "The latest change to Libertyville’s downtown: Starbucks is closing after 25 years", "url": "https://www.chicagotribune.com/2020/01/08/the-latest-change-to-libertyvilles-downtown-starbucks-is-closing-after-25-years/" }, { "title": "This national coffee chain opens its first store in Lincoln", "url": "https://www.lincolncourier.com/story/news/local/2021/09/28/starbucks-opens-its-first-store-lincoln-illinois/5885052001/" }, { "title": "Unionized Starbucks Workers Walk Out of Buffalo Store Over Health Concerns", "url": "https://www.newsweek.com/unionized-starbucks-workers-walk-out-buffalo-store-say-health-concerns-not-met-1666154" }, { "title": "White Former Starbucks Employee Sues Company For Racial Discrimination", "url": "https://www.vibe.com/news/national/white-ex-starbucks-employee-sues-company-for-racial-discrimination-668172/" }, { "title": "White former Starbucks employee sues for racial discrimination after being terminated", "url": "https://www.kcra.com/article/starbucks-manager-racial-bias-lawsuit/29711614" }, { "title": "White former Starbucks employee sues for racial discrimination after being terminated", "url": "https://www.wxii12.com/article/starbucks-manager-racial-bias-lawsuit/29711614" }, { "title": "Woman sues Starbucks after scalding hot water spill: Report", "url": "https://www.foxbusiness.com/money/woman-sues-starbucks-after-scalding-hot-water-spill-requires-skin-grafts-report" }, { "title": "Woman sues Starbucks after sustaining burns from incorrect coffee order", "url": "https://www.the-independent.com/life-style/starbucks-drinks-burns-hot-coffee-b1909382.html" }, { "title": "Wuhan virus: Starbucks closes half its China stores during outbreak", "url": "https://www.straitstimes.com/business/companies-markets/wuhan-virus-starbucks-closes-half-its-china-stores-during-virus-outbreak" } ], "jsonLd": [ { "@context": "https://schema.org", "@type": [ "Organization", "Brand" ], "@id": "https://worldbrand.ai/brand-wiki/starbucks#entity", "name": "Starbucks", "url": "https://worldbrand.ai/brand-wiki/starbucks", "description": "A global coffeehouse brand built around handcrafted beverages, café experiences, packaged coffee, and digital customer relationships.", "sameAs": [ "https://www.starbucks.com" ], "foundingDate": "1971", "founder": [ { "@type": "Person", "name": "Jerry Baldwin" }, { "@type": "Person", "name": "Zev Siegl" }, { "@type": "Person", "name": "Gordon Bowker" } ], "address": { "@type": "PostalAddress", "addressLocality": "Seattle", "addressRegion": "Washington", "addressCountry": "United States" }, "tickerSymbol": "SBUX", "alternateName": [ "星巴克", "Starbucks Corporation", "Starbucks Brasil", "Starbucks Luxembourg", "สตาร์บัค", "Starbucks Coffee", "สตาร์บัคส์", "สตารบัค", "スタバ", "スターバックス", "스타벅스", "ستاربكس" ] }, { "@context": "https://schema.org", "@type": "WebPage", "@id": "https://worldbrand.ai/brand-wiki/starbucks", "name": "Starbucks", "url": "https://worldbrand.ai/brand-wiki/starbucks", "dateModified": "2026-11-02T13:10:04.785Z", "isPartOf": { "@type": "Dataset", "name": "Brand Wiki", "url": "https://worldbrand.ai/brand-wiki" }, "publisher": { "@type": "Organization", "name": "WorldBrand.ai", "url": "https://worldbrand.ai" }, "publishingPrinciples": "https://worldbrand.ai/editorial-policy", "mainEntity": { "@id": "https://worldbrand.ai/brand-wiki/starbucks#entity" }, "speakable": { "@type": "SpeakableSpecification", "cssSelector": [ "h1", "[data-brandwiki-speakable='definition']" ] } }, { "@context": "https://schema.org", "@type": "BreadcrumbList", "itemListElement": [ { "@type": "ListItem", "position": 1, "name": "Brand Wiki", "item": "https://worldbrand.ai/brand-wiki" }, { "@type": "ListItem", "position": 2, "name": "Starbucks", "item": "https://worldbrand.ai/brand-wiki/starbucks" } ] } ] }