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Stagecoach Group controversies

Controversies tied to this brand in public sources. A listing is not a finding of fault.

Back to profile5 entries

  1. 2021

    Stagecoach criticized over bus mask and distancing measures

    Public backlash

    Councillor Allan Bell criticized Stagecoach after reporting that schoolchildren without masks crowded onto a bus and that distancing measures were not being followed. Stagecoach director Steve Walker said masks were required unless passengers were medically exempt, but drivers could not legally enforce the rule, and described the seating restrictions and other precautions in place.

    Company response

    • Clarification — Stagecoach

      Face masks are still required on board unless medically exempt, however, the driver is legally unable to enforce this.

    Source excerpt

    • In response to the concerns, Stagecoach director Steve Walker said all forward facing seats on buses were made available in busier periods in line with Government guidelines.
    • I got onto a bus today from Hemlington. “There must have been 20 or 25 children who got on the bus, who were standing at the front and couldn’t get seats. “They didn’t have masks on.”
    • Cllr Bell claimed the bus firm, Stagecoach, seemed to have “done away” with measures.
  2. 2021

    EY fined over Stagecoach audit failings

    Fine or penalty

    The UK Financial Reporting Council fined EY more than £2.2 million for failing to properly challenge Stagecoach’s bosses when auditing the transport group’s 2017 accounts. The regulator said the audit shortcomings were not intentional, dishonest, deliberate or reckless.

    Source excerpt

    • EY has been fined more than £2.2m by the UK accountancy watchdog for failing to properly challenge Stagecoach bosses when auditing their accounts for 2017.
    • Professional services firm EY has been fined £2.2m by the UK's accounting watchdog for failings in its audit of bus company Stagecoach.
  3. 2019

    Rail-bid disqualification

    The Department for Transport excluded Stagecoach from three rail-franchise competitions after determining that submitted bids were non-compliant.

  4. 2000

    Manchester competitor-service allegations

    Stagecoach Manchester was found to have employed inspectors who directed passengers away from competing services.

  5. 1990

    Darlington competitive conduct criticism

    The Monopolies and Mergers Commission criticised tactics involving driver recruitment incentives and free or low-fare services intended to weaken a rival in Darlington, describing the conduct as against the public interest.