争议事件
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2021
内布拉斯加州监管机构因多收费用对Sprint处以罚款
罚款或处罚
内布拉斯加州监管机构因Sprint多年来向奥马哈手机用户多收费用而对其处以5万美元罚款。监管机构称，超过7.7万名客户受到影响，多收金额超过29.6万美元。
品牌回应
退款或补偿 — Sprint
Sprint has already issued a credit to current customers who were affected, and it is in the process of sending refund checks to former customers who closed their accounts.
来源摘录
The Nebraska Public Service Commission said the overcharges to help pay for 911 emergency services affected more than 77,000 Sprint customers and added up to more than $296,000.
Nebraska regulators have fined Sprint $50,000 for overcharging all of its cell phone customers in Omaha for several years.