Controversies
Controversies tied to this brand in public sources. A listing is not a finding of fault.
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2021
Nebraska regulators fine Sprint for customer overcharges
Fine or penalty
Nebraska regulators fined Sprint $50,000 for overcharging its Omaha cell phone customers for several years. The regulator said the overcharges affected more than 77,000 customers and totaled more than $296,000.
Company response
Refund or compensation — Sprint
Sprint has already issued a credit to current customers who were affected, and it is in the process of sending refund checks to former customers who closed their accounts.
Source excerpt
The Nebraska Public Service Commission said the overcharges to help pay for 911 emergency services affected more than 77,000 Sprint customers and added up to more than $296,000.
Nebraska regulators have fined Sprint $50,000 for overcharging all of its cell phone customers in Omaha for several years.