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争议事件

以下收录公开来源中与该品牌相关的争议事件。列出一条并不表示过错已经证实。

返回词条共 2 条

  1. 2021

    空乘工会批评Spirit的志愿服务请求

    公众反弹

    Spirit Airlines空乘协会的一名代表批评Spirit在航班取消期间要求空乘在休息日自愿提供帮助,称公司曾让空乘滞留机场,却又要求他们帮忙。Spirit首席运营官John Bendoraitis随后为该邮件道歉,称其时机不当且具有侮辱性。

    品牌回应

    • 道歉 — Spirit Airlines

      John Bendoraitis, Spirit's COO, later apologized for the email that requested flight attendants volunteer their time.

    来源摘录

    • John Bendoraitis, Spirit's COO, later apologized for the email that requested flight attendants volunteer their time.
    • Spirit "has left you and your fellow flight attendants stranded in airports with their angry passengers for hours and even days on end," Davison wrote in an email obtained by Insider.
    • Teri Davison, a representative from the Spirit Airlines Association of Flight Attendants, sent a blistering email in response.
  2. 2020

    Spirit Airlines 为促销邮件致歉

    公司回应

    Spirit Airlines 在一封鼓励顾客乘机的促销邮件因在新冠疫情暴发期间的发送时机而受到批评后致歉。该航空公司表示,这封邮件是在当前情况发生之前撰写的,并且是被误发的。该事件围绕这封促销邮件以及航空公司对所收到批评的回应展开。

    品牌回应

    • 道歉 — Spirit Airlines

      Shortly after it was sent, Spirit tweeted a response apologizing for the email, saying that “it was written prior to the current situation and unfortunately sent.”

    来源摘录

    • Shortly after it was sent, Spirit tweeted a response apologizing for the email, saying that “it was written prior to the current situation and unfortunately sent.”
    • Dozens of people posted screenshots of the email on Twitter expressing distaste for the company’s ill timing.