SpiceJet controversies
Controversies tied to this brand in public sources. A listing is not a finding of fault.
Back to profile7 entries
2024
Financial, legal, and aircraft-grounding pressure
The airline faced financial constraints, legal disputes, lessor-related obligations, grounded aircraft, and reported arrears, leading it to pursue new capital and a fleet-recovery program.
2022
Aircraft incidents and DGCA safety investigation
After a series of reported incidents involving aircraft equipment, India’s Directorate General of Civil Aviation initiated a safety investigation and required enhanced oversight.
2022
Regulatory flight-capacity restriction
DGCA directed SpiceJet to operate no more than 50% of its existing flights for a period, citing the need for strict monitoring following operational incidents.
2021
SpiceJet and Boeing reach a settlement agreement over 737 MAX claims
Settlement
SpiceJet announced that it had entered into a settlement agreement with Boeing concerning the grounding of its 737 MAX aircraft. Under the agreement, Boeing agreed to settle outstanding claims and provide certain accommodations. SpiceJet stated that the agreement paved the way for aircraft induction and resumed deliveries. The announcement concerned the resolution of claims related to the 737 MAX grounding and did not specify further terms.
Source excerpt
In a regulatory filing to the Bombay Stock Exchange, the company stated that Boeing has agreed to settle outstanding claims and provide for certain accommodations.
Low-cost carrier Spicejet announced on Wednesday that it has entered into a settlement agreement with airplane maker Boeing pertaining to the grounding of its 737 MAX aircraft.
2020
Reports of a SpiceJet passenger data breach
Issue disclosure
A report stated that a researcher accessed a SpiceJet system and that an unencrypted database backup exposed information about more than 1.2 million passengers. SpiceJet denied that a breach had occurred and said there was no security lapse in its systems. The report and the airline's denial present conflicting accounts of the incident.
A report said a researcher accessed a SpiceJet system and that an unencrypted database backup exposed information about more than 1.2 million passengers. SpiceJet denied that a breach had occurred and said there was no security lapse in its systems.
Company response
Denial — SpiceJet
SpiceJet has denied the data breach reports of about a million passengers.
Source excerpt
The hackers targeted a database backup file, which was not encrypted. This database included direct information on 1.2 million passengers like name, phone number, email address, flight information, and date of birth.
The database backup file on the system was unencrypted, allowing access to private information of more than 1.2 million passengers last month, the report said.
A stated that the hackers were able to get access to a system at SpiceJet by deciphering a password that was very easy to guess.report by NDTV
2020
SpiceJet confirms passenger data breach
Issue disclosure
SpiceJet confirmed a breach involving information of more than 1.2 million passengers. According to the report, a security researcher accessed an unencrypted database backup after brute-forcing an easily guessable password. The article states that the data included passengers' names, phone numbers, email addresses, dates of birth, and flight information.
Company response
Remediation — SpiceJet
The researcher had alerted SpiceJet about the database, but it was only after they informed government-run cybercrime agency CERT-In that the airline took necessary steps to protect its user database.
Source excerpt
The database backup file on the system was unencrypted, allowing access to private information of more than 1.2 million passengers last month.
The researcher had alerted SpiceJet about the database, but it was only after they informed government-run cybercrime agency CERT-In that the airline took necessary steps to protect its user database.
SpiceJet has confirmed data breach of over a million of its passengers after a security researcher highlighted a security lapse in its systems.
2020
SpiceJet faces UK lawsuit over alleged unpaid aircraft lease dues
Lawsuit filed
BOC Aviation and Wilmington Trust Services reportedly filed a complaint against SpiceJet with the Property Courts at the High Court in London. The complainants alleged that SpiceJet defaulted on rent and other charges under aircraft lease agreements; Moneycontrol said it could not independently verify the report.
Source excerpt
BOC Aviation and Wilmington Trust Services have filed a complaint with Property Courts at High Court in London.
As per a Mumbai Mirror report, complainants have claimed that SpiceJet has defaulted on rent and other charges as per the aircraft lease agreements.
Moneycontrol could not independently verify the report.