Spark New Zealand controversies
Controversies tied to this brand in public sources. A listing is not a finding of fault.
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2014
Nationwide service disruption after cyberattack
Spark suffered nationwide outages in September after a denial-of-service attack. The attack was believed to have been largely associated with malware installed on customers' computers through malicious links.
2006
Executive comments about marketing and regulation
An audio recording of chief executive Theresa Gattung was released in which she described confusion as a major marketing tool in the telecommunications industry and made dismissive comments about government regulation. The recording attracted substantial public attention.
2002
Accounting treatment of Southern Cross dividends
Questions arose over Telecom's treatment of dividends from Southern Cross Cables in its accounts. The supplied reference describes claims that the accounting treatment inflated reported 2001 profit by approximately NZ$263 million and did not present a fair overall picture.