Southwest Airlines controversies

Source excerpt

• According to the medical examiner’s office, the case remains open and the cause of death is deferred.

• Walmsley was aboard Southwest Airlines Flight 958 on Friday.

• An investigation was underway Monday into what killed a 22-year-old man who died aboard a commercial flight from Dallas to Los Angeles.

Company response

• Investigation — Southwest

  Southwest is conducting an internal investigation into the recently reported incident

• Apology — Southwest

  The airline apologizes for this event

• Clarification — Southwest Airlines

  “Southwest does not condone employees sharing their personal political opinions while on the job serving our customers, especially when comments are divisive and offensive,” the airline said.

• Investigation — Southwest Airlines

  Southwest Airlines has vowed to investigate after at least one of its pilots uttered the words “Let’s go Brandon” over the plane’s public address system.

Source excerpt

• During a flight from Houston to Albuquerque on Friday, an Associated Press reporter said the pilot used the phrase "let's go Brandon" when signing off after greeting passengers.

• Southwest has since faced a wave of backlash on social media as some users are calling for the airline to be boycotted or reprimanded for the pilot's reported use of the phrase.

• “Southwest does not condone employees sharing their personal political opinions while on the job serving our customers, especially when comments are divisive and offensive,” the airline said.

Company response

• Denial — Boeing

  We believe this lawsuit is meritless and will vigorously defend against it.

• Denial — Southwest Airlines

  The claims asserted in the complaint reflect an understandably emotional response to a devastating personal loss, but they are not actionable under the law

• Denial — Southwest Airlines

  the carrier does not use cameras in washrooms.

Source excerpt

• In response, the union representing Southwest Airlines' pilots is suing Boeing for misleading pilots about the aircraft. The union claims misrepresented the airworthiness of the aircraft.

• We believe this lawsuit is meritless and will vigorously defend against it.

• In response, the union representing Southwest Airlines' pilots is suing Boeing for misleading pilots about the aircraft.

Source excerpt

• Southwest Airlines on Thursday said it has reached an agreement with Boeing over some of the financial damages it is seeking from the costly prolonged grounding of the 737 Max.

• The airline did not release terms of the confidential agreement but said it will contribute approximately $125 million to its employee profit sharing plan as a result.

• “We are very satisfied with the changes Boeing has made,” he said, which address flaws in the plane’s anti-stall software that contributed to two fatal crashes.