争议事件

Name: Brand Wiki
Creator: WorldBrand.ai

以下收录公开来源中与该品牌相关的争议事件。列出一条并不表示过错已经证实。

2022
GFriend退款调查中个人信息泄露
用于处理与GFriend离开相关的会员费退款的调查，因不当公开调查结果，导致22名参与者的个人信息泄露。韩国个人信息保护委员会处以300万韩元罚款并下达整改令。
来源
2021
Source Music就GFRIEND解散沟通及退款处理致歉
公司回应
Source Music发表声明，就GFRIEND解散后沟通不足及会员退款过程中的问题向粉丝致歉。致歉内容还涉及公司对个人信息处理的监督以及退款指引的回应。该声明于2021年6月11日发布。
品牌回应
- 道歉 — Source Music
  On June 11, Source Music released a follow-up statement sending their apologies to fans for not being able to communicate with them properly upon the sudden announcement of GFRIEND's disbandment, as well as for the problem experienced during the refund process on membership.
来源摘录
- On June 11, Source Music released a follow-up statement sending their apologies to fans for not being able to communicate with them properly upon the sudden announcement of GFRIEND's disbandment, as well as for the problem experienced during the refund process on membership.
- Regarding this, Source Music apologized for accidentally leaking some fans' personal information.
- Finally, GFRIEND's company apologized for the insufficient response and consideration of the customer center during the cash refund guidance to the fans.
来源

GFriend退款调查中个人信息泄露