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SoundThinking controversies

Controversies tied to this brand in public sources. A listing is not a finding of fault.

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  1. 2024

    Accuracy and effectiveness investigations

    Academic studies, journalistic investigations and a New York City audit questioned false-positive rates, manual alert changes, police-resource use, privacy and whether the technology reduces violent crime.

  2. 2022

    Chicago constitutional class action

    The MacArthur Justice Center filed a class action alleging that Chicago's use of ShotSpotter produced unconstitutional stops and arrests and operated in a racially discriminatory manner.

  3. 2021

    ShotSpotter sues Vice Media over reporting claims

    Lawsuit filed

    ShotSpotter filed a $300 million defamation suit against Vice Media, accusing the outlet of misrepresenting the efficacy of its gunshot-detection technology and making inaccurate data-manipulation allegations. The allegations are claims in the lawsuit, not a stated court finding.

    Source excerpt

    • ShotSpotter has filed a $300 million defamation suit against Vice Media, which has criticized the efficiency of the vendor’s gunshot detection system and accused employees of manipulating data in favor of police and prosecutors.
    • The lawsuit, filed in the Superior Court of Delaware, accuses Vice of deliberately misrepresenting court records and saying ShotSpotter has engaged in illegal behavior.
  4. 2020

    Chicago murder-case evidence challenge

    An alert initially classified as a firework was changed to gunfire and its location was later revised. Prosecutors withdrew the evidence rather than face a proposed scientific admissibility hearing.

  5. 2017

    Rochester alert reclassification dispute

    In the Silvon Simmons case, an alert was initially identified as a helicopter and later revised multiple times after police involvement. A judge described the company's evidence as flawed.

  6. 2014

    Oakland lobbying fine

    The company was fined $5,000 for illegally lobbying the city of Oakland.