SOPRA STERIA controversies
Controversies tied to this brand in public sources. A listing is not a finding of fault.
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2026
Belgian i-Police damages dispute
The Belgian federal police reportedly sought damages from Sopra Steria in relation to the terminated i-Police programme. The matter concerns alleged delivery failures and the financial consequences of the project’s cancellation; public reporting described the claim as approximately €179 million.
2025
Termination of Belgium’s i-Police programme
Belgian authorities terminated the i-Police programme, a planned modernisation and unification of police databases and information systems. Media and official statements described a project that had absorbed substantial public funds without delivering the intended operational result. Sopra Steria Belgium disputed responsibility for the failure, stating that work had been completed within the agreed governance and contractual framework.
2019
Concerns over UK immigration biometric-services contract
UK parliamentarians raised concerns about Sopra Steria’s contract for immigration application and biometric services after allegations involving service quality and high charges to vulnerable applicants. MPs sought an urgent examination by the National Audit Office.
2017
NHS Shared Business Services document backlog
A UK National Audit Office inquiry and subsequent parliamentary scrutiny examined a backlog of undelivered NHS paperwork at NHS Shared Business Services, a joint venture involving Sopra Steria. The reported missing material potentially included patient records and cancer-test documents, and the inquiry criticised the company’s handling of information and cooperation with investigators.