索诺斯的争议事件
以下收录公开来源中与该品牌相关的争议事件。列出一条并不表示过错已经证实。
返回词条共 9 条
2024
移动应用重新设计引发强烈反对
一次重大的Sonos应用更新引发了广泛的客户批评,涉及控件缺失、可靠性问题、设置和设备管理流程退化,以及既定功能的中断。这一事件损害了用户对连接Sonos硬件的软件层的信心。
2022
美国国际贸易委员会在Sonos专利案中对Google硬件产品实施进口禁令
禁令或限制
美国国际贸易委员会在Sonos与Google的专利争议中作出有利于Sonos的裁决,并对Google的部分硬件产品实施进口禁令。报道指出,禁令将在60天合规期后生效。
品牌回应
否认 — Google
Google calls the lawsuits “frivolous”
来源摘录
Today, the US International Trade Commission (ITC) has ruled in favor of Sonos, imposing an import ban on a number of Google's hardware products – Nest, Pixel and Chromecast among them
Firstly, the import ban proposed by the ITC is only for Google hardware products being imported into the US, and the Commission has given the tech giant 60 days to comply before the ban takes place.
Sonos claimed that Google stole key elements of this technology after a partnership back in 2013
2022
美国贸易法院禁止进口部分 Google 产品
禁令或限制
美国贸易法院禁止 Google 进口被认定侵犯 Sonos 智能音箱专利的产品,但允许进口已重新设计以避免侵权的产品。美国国际贸易委员会维持了其八月的裁定。
品牌回应
否认 — Google
A Google spokesperson said it does not expect the decision to affect its ability to import or sell its products.
来源摘录
The U.S. International Trade Commission affirmed an August decision that Google audio products infringed five Sonos patents and banned Google from importing “networked speaker devices” and devices that can control them like mobile phones and laptops.
A Google spokesperson said it does not expect the decision to affect its ability to import or sell its products.
A U.S. trade court barred Google late Thursday from importing products that infringe home-audio company Sonos’s smart-speaker patents.
2021
德国法院裁定暂停销售Google Cast相关产品
裁决
报道指出,德国汉堡法院作出初步裁决,要求涉及Cast技术的Google产品在当地停售;报道并称裁决认定Google爱尔兰分公司涉嫌侵犯Sonos专利。
来源摘录
德國漢堡法院早前作出初步裁決,指 Google 的愛爾蘭分公司涉嫌侵犯了揚聲器生產商 Sonos 的專利,所有涉及投放(Cast)技術的 Google 產品都需要在當地停售,當中涉及智能揚聲器、媒體播放器和手機,此外,YouTube Music 程式亦需要下架。
2020
Sonos对Google提起专利诉讼
提起诉讼
Sonos对Google提起两起诉讼,指控其侵犯五项专利,并寻求经济赔偿及禁止销售部分Google设备的命令。Google否认相关主张并表示将进行抗辩。
品牌回应
否认 — Google
Google told Gizmodo that it disputes the claims and will “vigorously” defend itself in court.
否认 — 谷歌
我们的技术和设备都是独立设计的。我们坚决否认他们的说法,并将辩护对抗他们。
来源摘录
Accusing the tech giant of “blatantly and knowingly” infringing on its technology patents, smart-speaker maker Sonos on Tuesday filed two lawsuits against Google after years’ of quiet talks between the pair apparently fell through.
Google told Gizmodo that it disputes the claims and will “vigorously” defend itself in court.
Sonos has filed complaints in the Central District of California and before the United States International Trade Commission, a quasi-judicial federal agency, over five patents after reportedly warning Google about the alleged infringements repeatedly.
2020
Sonos披露客户电子邮件地址泄露
问题披露
Sonos披露,一封回复客户询问的电子邮件使收件人彼此看到对方的电子邮件地址。公司称邮件未包含其他信息,并已向每位受影响客户道歉。该事件于2020年1月30日被报道。
品牌回应
道歉 — Sonos
We have apologised to each customer affected by this error
来源摘录
We have apologised to each customer affected by this error and have put in place processes to ensure this will not happen again.
Earlier today, an email was sent in response to a number of customer inquiries that included email addresses. No further information was included.
Speaker-maker Sonos has apologised after accidentally revealing the email addresses of hundreds of its customers to each other.
2020
Sonos首席执行官就停止支持旧款音箱道歉
公司回应
Sonos首席执行官Patrick Spence就公司决定停止为旧款音箱提供软件更新向客户道歉。Sonos表示,5月截止日期后,旧款音箱仍会像现在一样继续工作。
品牌回应
道歉 — Sonos
Sonos boss Patrick Spence has been forced to apologise for the decision.
道歉 — Sonos
Spence apologizes for any confusion and reiterates that the so-called legacy products will “continue to work as they do today.”
澄清 — Sonos
Spence apologizes for any confusion and reiterates that the so-called legacy products will “continue to work as they do today.”
整改 — Sonos
We are working on a way to split your system so that modern products work together and get the latest features, while legacy products work together and remain in their current state.
来源摘录
Said older speakers will 'continue to work as they do today' after the May cut-off
Sonos boss Patrick Spence has been forced to apologise for the decision. He admitted the company 'did not gt it right' after outrage from customers.
US-based audio firm announced it will stop software updates for older models.
2020
美国国际贸易委员会调查谷歌与Sonos专利纠纷
调查
报道指出,美国国际贸易委员会已对涉及谷歌和Sonos的专利侵权指控展开调查。
品牌回应
否认 — Google
A Google spokesperson said the company would fight the lawsuit and was "disappointed" that Sonos chose to sue instead of "continuing negotiations in good faith."
否认 — Amazon
Amazon, meanwhile, denied that it violated any patents and said its multi-room music was "developed independently."
否认 — Google
谷歌否认侵犯Sonos任何专利,并表示这些指控不实。
来源摘录
美国国际贸易委员会现已对此展开调查。
Representatives for Google told the Times that the company was “disappointed that Sonos brought these lawsuits instead of continuing negotiations in good faith” and that they denied the claims.
Speaker company Sonos has filed a lawsuit against Google in two federal court systems, as reports. The Santa Barbara-based firm claims that Google knowingly infringed upon patented Sonos technology in the development of their own smart speaker systems, beginning with the launch of the Google Home series.
2019
Recycle Mode设备变砖争议
客户批评Sonos的以旧换新计划,因为Recycle Mode在退货期后永久禁用参与设备。该政策被用户视为浪费和强制性的,特别是因为受影响的产品本可以继续使用。