Smart Bazaar controversies
Controversies tied to this brand in public sources. A listing is not a finding of fault.
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2020
Consumer forum orders Big Bazaar to pay over carry-bag charges
Ruling
A district consumer disputes redressal forum directed Big Bazaar to pay Rs 10,000 to two consumers, refund the carry-bag charges and pay Rs 1,500 compensation. The forum said Big Bazaar had not produced reliable evidence authorizing the additional charge and characterized the practice as unfair.
Source excerpt
The forum noted that Big Bazaar failed to produce on record any cogent, convincing and reliable piece of evidence in the shape of any rules/ instructions authorizing it to levy charge additionally for the carry bag from consumers.
The district consumer disputes redressal forum has directed Big Bazaar to pay a fine of Rs 10,000 to two city residents for charging for carry bags, refund the money and pay a compensation of Rs 1,500.