Sitejabber controversies
Controversies tied to this brand in public sources. A listing is not a finding of fault.
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2024
FTC action over characterization of shopping feedback
The Federal Trade Commission alleged that Sitejabber represented feedback from initial shopping experiences as reviews of actual products or services. The resulting order prohibited the company from continuing to make those representations. The action concerns the accuracy and transparency of review descriptions, a central issue for consumer-review platforms.