新电信的争议事件
以下收录公开来源中与该品牌相关的争议事件。列出一条并不表示过错已经证实。
返回词条共 5 条
2026
新加坡资讯通信媒体发展局因三月服务中断对新电信罚款
罚款或处罚
新加坡资讯通信媒体发展局因新电信三月发生、影响约72万名用户的移动服务中断，对其处以100万新元罚款。该局认定这些中断本可避免，且在新电信控制范围内。
品牌回应
退款或补偿 — Singtel
The telco also offered goodwill rebates of S$5 to S$10 to affected subscribers, amounting to about S$8 million in payouts to consumer and business customers.
整改 — Singtel
The telco has since strengthened maintenance procedures and monitoring of its chiller systems, rectified issues at the second exchange, and conducted exercises to improve its network failover capabilities.
来源摘录
Singapore’s telecommunications regulator has imposed a S$1 million penalty on Singtel over a series of mobile service disruptions in March that affected around 720,000 consumer and business subscribers.
In a statement on Tuesday (Oct 20), the Infocomm Media Development Authority (IMDA) said that its investigations found the outages on Mar 16, 18 and 19 were preventable and within the telco’s control.
The Infocomm Media Development Authority (IMDA) has imposed a financial penalty of S$1 million (US$782,000) on Singtel for mobile service disruptions in March.
2021
Singtel供应商数据泄露导致客户资料受损
问题披露
Singtel供应商Accellion发生数据泄露，约129,000名Singtel客户的个人资料外泄，另有与Singtel相关的23家企业信息遭到泄露。Singtel在完成初步调查后披露了此事。
品牌回应
调查 — Singtel
said Singtel upon completion of its initial probe of this incident.
来源摘录
A data breach at a Singtel vendor has resulted in the leak of personal data of some 129,000 customers.
Singtel knew of the hacking attempts on the file sharing system of its vendor, Accellion, last December.
Certain information of 23 businesses linked to Singtel including suppliers and partners were also compromised, said Singtel upon completion of its initial probe of this incident.
2021
Singtel披露影响客户及员工的数据泄露事件
问题披露
Singtel披露，一起数据泄露事件影响了129,000名客户、28名前员工、企业客户的45名员工及23家企业。报道指出，攻击者尚未被确认。
品牌回应
道歉 — Singtel
I’m very sorry this has happened to our customers and apologise unreservedly to everyone impacted.
持续披露 — Singtel
In a disclosure dated 17 February, Singtel revealed that 23 enterprises, 45 staff of a corporate customer, 129,000 customers, and 28 former Singtel employees as victims of the data breach.
道歉 — Singtel
Singtel's Group CEO Yuen Kuan Moon has apologised to customers for the data breach and assured that data privacy is paramount and support in mitigating the potential risks.
调查 — Singtel
The telecom's investigations later confirmed the breach and identified January 20 as the date it had occurred.
来源摘录
Personal data of nearly 130,000 Singtel customers was stolen in a data breach, the telecommunications firm bared on 17 February.
The perpetrator of the attacks is not yet identified.
In a disclosure dated 17 February, Singtel revealed that 23 enterprises, 45 staff of a corporate customer, 129,000 customers, and 28 former Singtel employees as victims of the data breach.
2015
2013