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Sim Lim Square controversies

Controversies tied to this brand in public sources. A listing is not a finding of fault.

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  1. 2014

    Mobile Air customer disputes

    Mobile Air faced numerous complaints concerning alleged undisclosed warranty or insurance charges and pressure placed on customers who attempted to leave without paying additional amounts. Owner Jover Chew Chiew Loon was later sentenced to 33 months in prison after pleading guilty to multiple related charges.

  2. 2013

    Disputed fees and retailer-identification measures

    Management publicized lists of recalcitrant shops, while reports also alleged that some retailers secretly added taxes or transaction fees to customers' credit-card charges.

  3. 2008

    Counterfeit software allegations

    Some shops were reported to have been caught selling counterfeit copies of Microsoft Windows, adding software piracy to the complex's wider history of complaints about certain retailers.