Shutterfly controversies
Controversies tied to this brand in public sources. A listing is not a finding of fault.
Back to profile3 entries
2023
Deletion of photographs from inactive accounts
On March 29, Shutterfly removed or restricted access to photographs belonging to customers whose accounts were classified as inactive. Following customer feedback, the photographs were temporarily restored on May 1.
2021
Illinois biometric-privacy litigation settlement
Shutterfly settled a class-action case connected with alleged violations of Illinois' Biometric Information Privacy Act. The reported settlement amount was $6.75 million.
2021
Ransomware and data publication
Shutterfly was affected by a ransomware attack attributed to the Conti group. The group later published approximately seven gigabytes of company data, reportedly including employment, financial, legal, and payroll documents.