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Shokz controversies

Controversies tied to this brand in public sources. A listing is not a finding of fault.

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  1. 2023

    Concentrated complaints over quality and after-sales service for thousand-yuan bone conduction headphones

    Numerous consumers complained that multiple Shokz bone conduction headphone models suffered from sound leakage, battery swelling, distortion, cracking, and repeated failures; some repairs required payment, and after-sales handling was criticized as evasive. The brand's reputation was damaged.

    Source