Securus Technologies controversies
Controversies tied to this brand in public sources. A listing is not a finding of fault.
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2024
Michigan correctional-communications kickback allegations
A class-action lawsuit alleged that Securus participated in a quid-pro-quo arrangement with Michigan county jails that restricted in-person visits to increase voice and video-call revenue. The case was dismissed in August 2024.
2019
Voiceprint and call-monitoring controversy
Reporting alleged that Securus covertly recorded and fingerprinted the voices of incarcerated people and their correspondents and used voice analysis to flag calls as suspicious.
2018
Location-tracking product controversy
Reporting described a Securus product that could help locate almost any phone in the United States within seconds, prompting demands for explanations about surveillance controls and authorization.
2015
Call-record data breach
A data breach involving approximately 70 million records of telephone calls raised significant concerns about Securus's information-security practices.