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SAP controversies

Controversies tied to this brand in public sources. A listing is not a finding of fault.

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  1. 2025

    European Commission investigation into possible anti-competitive practices

    The European Commission opened an investigation into SAP for alleged anti-competitive practices. The reference material does not establish a final finding or outcome.

    Source

  2. 2021

    SAP resolves US Iran-sanctions export case

    Settlement

    SAP agreed to pay more than $8 million in penalties and make changes to its business practices in an agreement with the US departments of Justice, Commerce and Treasury. US prosecutors said SAP had illegally exported products to Iran; the article reports that SAP accepted responsibility for past conduct.

    Company response

    • Remediation — SAP

      “We accept full responsibility for past conduct, and we have enhanced our internal controls to ensure compliance with applicable laws,” the company said.

    Source excerpt

    • The company agreed to the penalties and changes to its business practices as part of an agreement with the U.S. departments of Justice, Commerce and Treasury.
    • “We accept full responsibility for past conduct, and we have enhanced our internal controls to ensure compliance with applicable laws,” the company said.
    • U.S. prosecutors said Thursday that German software giant SAP will pay more than $8 million in penalties in acknowledging that it illegally exported its products to Iran.
    Source

  3. 2019

    SAP apologizes for New Zealand firearms-register privacy breach

    Company response

    SAP apologized to New Zealand Police and citizens after a dealer user accessed firearms-owner information not intended for that user profile. SAP said a security profile was incorrectly provisioned to 66 dealer users due to human error; it said an internal investigation was underway and that user profiles other than those of SAP consultants investigating the incident had been locked.

    Company response

    • Apology — SAP

      “We unreservedly apologise to New Zealand Police and the citizens of New Zealand for this error,” the SAP spokesperson said.

    • Investigation — SAP

      “The security of our customers and their data is of absolute priority to us. A full internal investigation is already underway within SAP.”

    • Remediation — SAP

      “As soon as the full details of this incident were understood, all user profiles on the system, except for SAP consultants investigating, were locked, and remain so,” the spokesperson said.

    Source excerpt

    • The company said analysis of the security breach indicated that a single dealer user had accessed information not intended to their user profile.
    • An SAP spokesperson has unreserveredly apologised for a privacy breach of the platform being used for New Zealand’s firearms buyback .
    • A new security profile was incorrectly provisioned to a group of 66 dealer users due to human error by SAP.
    Source