Santander的争议事件
以下收录公开来源中与该品牌相关的争议事件。列出一条并不表示过错已经证实。
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2018
桑坦德银行因处理已故客户账户不当被罚款
罚款或处罚
英国金融行为监管局因桑坦德英国银行部门未能妥善处理已故客户的账户和投资，并未向受益人转交超过1.83亿英镑，处以3280万英镑罚款。桑坦德表示接受监管机构的调查结果。
品牌回应
道歉 — Santander
Santander on Wednesday apologised over the matter.
整改 — Santander
The bank has since transferred the majority of funds in deceased customers' accounts to their rightful beneficiaries, with compensatory interest where appropriate.
来源摘录
The Financial Conduct Authority handed down a penalty equivalent to $41.5 million and 36.5 million euros to the Spanish banking group for not transferring more than £183 million to beneficiaries.
A total of 40,428 customers were affected by the lender's errors, which in some cases went back many years, the FCA said.
Santander's UK banking division has been fined £32.8 million for failing to process accounts and investments of deceased customers, regulators said Wednesday.