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Sainsbury's controversies

Controversies tied to this brand in public sources. A listing is not a finding of fault.

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  1. 2021

    Tesco and Sainsbury’s criticised over cardboard shelf images

    Public backlash

    Shoppers criticised Tesco and Sainsbury’s over apparent use of cardboard images to improve the appearance of empty shelves amid a food shortage. The article reports criticism and shoppers’ claims, not a formal finding.

    Source excerpt

    • Shoppers across the UK have taken to social media to share photographs of supermarket giants Tesco and Sainsbury's apparent attempts to improve the appearance of bare shelves as a shortage of lorry drivers continues to affect supply chains.
  2. 2021

    Four UK retailers recall seafood products over potential Salmonella

    Recall announced

    Sainsbury’s, Asda, the Co-op and Waitrose recalled a total of 12 seafood products over the potential presence of Salmonella. Sainsbury’s, Waitrose and the FSA urged customers not to consume affected products, promised full refunds and apologised; the Co-op said the recall was precautionary and that it was working with the FSA.

    Company response

    • Refund or compensation — Sainsbury’s

    • Apology — Sainsbury’s

    • Refund or compensation — Waitrose

    • Apology — Waitrose

    Source excerpt

    • Sainsbury’s, Asda, the Co-op and Waitrose have recalled a total of 12 products between them due to the potential presence of the bacteria, which can cause fever and diarrhoea.
    • The Co-op insisted the recall had been a precautionary measure and said it was working with the FSA.
  3. 2020

    Sainsbury's recalls vegan product over possible plastic pieces

    Recall announced

    Sainsbury's urged customers to return a vegan product after concerns emerged that packs may contain pieces of white plastic.

    Company response

    • Recall — Sainsbury's

      Sainsbury's is urging customers to return a vegan product after it emerged that it may contain pieces of white plastic.

    Source excerpt

    • Sainsbury's is urging customers to return a vegan product after it emerged that it may contain pieces of white plastic.
    • Sainsbury’s have issued an urgent recall on a popular fish product over salmonella contamination fears.
  4. 2015

    Snack Food Poco Loco UK recalls own-label meal kits over undeclared almond

    Recall announced

    Snack Food Poco Loco UK announced recalls of Morrisons, Sainsbury’s and Tesco own-label meal kits because they contained undeclared almond. The products contained paprika from a batch found to be contaminated with almond protein.

    Company response

    • Investigation — Santa Maria

      High quality standards are set for all Santa Maria suppliers and a full investigation of the supply chain has been initiated to ensure procedures are put in place to prevent this from happening again.

    Source excerpt

    • High quality standards are set for all Santa Maria suppliers and a full investigation of the supply chain has been initiated to ensure procedures are put in place to prevent this from happening again.
    • Supplier Snack Food Poco Loco UK – part of the Santa Maria flavourings business that has recalled 10 branded retail and foodservice products in the past week – today (19 February) announced it was recalling the following products because they contain undeclared almond:
    • As with the other products recalled by Santa Maria - which included an Aldi Fiesta brand fajita dinner kit withdrawn on 14 February – the products contain paprika from a batch found to be contaminated with almond protein.