萨法利通信的争议事件
以下收录公开来源中与该品牌相关的争议事件。列出一条并不表示过错已经证实。
返回词条共 3 条
2026
Safaricom报告网络攻击尝试及安全事件调查
问题披露
Safaricom在其《2026年可持续商业报告》中称,检测到约12.5亿次入侵尝试,并调查了逾13万起安全事件。公司报告称没有确认发生重大数据泄露,并表示已缓解分布式拒绝服务(DDoS)攻击,未对客户造成重大影响。
来源摘录
Safaricom detected about 1.25 billion intrusion attempts and investigated more than 130,000 security events. The company reports no confirmed material breaches and says DDoS attacks were mitigated without material customer impact.
2020
Safaricom前员工就涉嫌工作场所疏忽提起诉讼
提起诉讼
Safaricom一名前客户服务员工因听力受损起诉该公司并寻求赔偿。她称听力受损与工作中的长时间通话有关,并指控Safaricom未提供适当防护设备、未采取充分安全措施;这些是诉讼中的指控。
来源摘录
Through her lawyer Nick Odhiambo, she accused the telco of negligence by failing to provide her with appropriate protective gear and failing to take any adequate precaution for her safety
A former Safaricom Customer Care employee has sued the giant telco seeking over KSh 1.1 million in compensation after losing her hearing.
2019
客户就数据流量包过期起诉萨法利通信、肯尼亚Airtel及肯尼亚电信
提起诉讼
律师阿德里安·卡莫托(Adrian Kamotho)就未使用数据流量包过期一事,向肯尼亚通信与多媒体上诉法庭对萨法利通信、肯尼亚Airtel及肯尼亚电信提起诉讼。他请求禁止上述公司停用客户未使用的流量包。该报道所述为相关指控及请求的救济,并非裁决。本条目仅记录所报道的起诉情况,未涉及案件实体认定或结果。
来源摘录
In a suit filed before the Communications and Multimedia Appeals Tribunal, Kamotho wants Safaricom, Airtel Kenya and Telkom Kenya be prevented from deactivating customers' unused data bundles upon expiry.