Controversies
Controversies tied to this brand in public sources. A listing is not a finding of fault.
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2023
Massachusetts unfair-practices settlement
Rent-A-Center paid Massachusetts a reported $8.75 million to resolve claims involving unfair and deceptive business practices and agreed to stop filing criminal complaints against customers for missed payments.
2020
California freight-charge class-action settlement
The company settled a California customer class action concerning allegedly improper add-on freight charges for a reported $13 million.
2020
Communication Interface Technologies files patent suits against multiple companies
Lawsuit filed
Communication Interface Technologies filed multiple patent infringement suits in the Texas Eastern District Court against several companies, including Cinemark Holdings and Yum! Brands. The suits alleged unauthorized use of patented push-notification technology; the plaintiff sought infringement adjudication, damages, costs, fees, and other relief.
Source excerpt
Communication Interface Technologies has sought an adjudication of infringement of the patents-in-suit, an award for damages, an award for costs and fees, and other relief as determined by the court.
Communication Interface Technologies also alleged Yum! Brands infringed the ’010 patent through the KFC All-Stars App, Yum Mobile Forms App, and the KFC Suppertime Stories App.
2010
Washington collection-practices settlement
Rent-A-Center settled allegations by Washington authorities that its collection practices were unfair or deceptive under the state’s consumer-protection law.
2006
California deceptive-business-practices settlement
California authorities alleged unfair competition and misrepresentation of merchandise pricing. The settlement included reported consumer restitution and civil penalties.
2002
Sex-discrimination hiring settlement
A lawsuit alleging gender bias in hiring ended in a settlement requiring a reported $47 million cash payment and prospective hiring, training, and human-resources measures.