Razer controversies
Controversies tied to this brand in public sources. A listing is not a finding of fault.
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2020
Razer discloses customer data exposure
Issue disclosure
Razer confirmed that a server misconfiguration potentially exposed order details and customer and shipping information. According to reporting, the personal information of around 100,000 customers was publicly exposed; Razer stated that credit card numbers and passwords were not exposed. Razer said it fixed the misconfiguration on September 9, 2020, apologized, and would conduct a review of its IT security and systems.
Company response
Remediation — Razer
The server misconfiguration has been fixed on September 9, prior to the lapse being made public.
Apology — Razer
We would like to thank you, sincerely apologise for the lapse and have taken all necessary steps to fix the issue as well as conduct a thorough review of our IT security and systems.
Investigation — Razer
We would like to thank you, sincerely apologise for the lapse and have taken all necessary steps to fix the issue as well as conduct a thorough review of our IT security and systems.
Source excerpt
We were made aware by Mr. Volodymyr of a server misconfiguration that potentially exposed order details, customer and shipping information,
No other sensitive data such as credit card numbers or passwords was exposed.
Razer issued a statement to confirm the issue has been resolved.