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Ralphs

Controversies

Controversies tied to this brand in public sources. A listing is not a finding of fault.

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  1. 2021

    Kroger discloses pharmacy and clinic data breach

    Issue disclosure

    Kroger advised pharmacy and Little Clinic customers of a data security breach in which patient names and personal information were illegally accessed. The company said an unauthorized person accessed files by exploiting a vulnerability in Accellion’s transfer service.

    Company response

    • Investigation — Kroger

      The grocery company started its own forensic investigation into the potential scope and impact of the data breach.
    • Remediation — Kroger

      Kroger stopped using Accellion's services after being informed of the incident.
    • Refund or compensation — Kroger

      The Cincinnati-based grocery chain offered free credit monitoring to anyone affected by the data breach.
    • Ongoing disclosure — Kroger

      Potentially affected customers are in the process of being contacted by Kroger.

    Source excerpt

    • The Kroger chain advised customers of its pharmacy and Little Clinic of a data security breach in which patient names and personal information was illegally accessed.
    • The unknown person accessed Kroger files by exploiting a vulnerability in the transfer service, according to the news release.
  2. 2006

    Settlement over rehiring locked-out workers under false identities

    Ralphs agreed to pay $70 million to settle felony charges alleging that it rehired employees affected by the 2003–2004 lockout using false names and Social Security numbers. The settlement included payments to eligible United Food and Commercial Workers members and federal fines.