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Rakuten.com controversies

Controversies tied to this brand in public sources. A listing is not a finding of fault.

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  1. 2013

    Allegations of fraudulent payment-card activity

    Users reported alleged unauthorized credit-card charges and claimed that personal information, including names, Social Security numbers and dates of birth, had been used to open accounts with other online vendors. Rakuten.com said it had taken substantial security measures and reported that a third-party forensic investigation found no wrongdoing by the company.