R1 RCM controversies
Controversies tied to this brand in public sources. A listing is not a finding of fault.
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2024
Consumer data breach
R1 notified Massachusetts authorities that an unauthorized party had accessed confidential consumer information, potentially including identity, contact, Social Security, clinical, diagnosis, service-location, and patient-account data.
2023
Jehoshaphat Research accounting allegations
Jehoshaphat Research alleged that R1's revenue and profit figures were materially overstated and that reported growth relied on assumptions about future collections. The supplied material identifies these as allegations by the research firm, not adjudicated findings.
2023
Stockholder fiduciary-duty litigation settlement
R1 settled stockholder litigation alleging breaches of fiduciary duties for $45.4 million in cash. The supplied material does not state that the settlement included an admission of liability.
2020
Ransomware attack
R1 RCM was hit by a ransomware attack after its acquisition of Cerner's RevWorks business, creating disruption and cybersecurity concerns for a company handling sensitive healthcare information.
2012
Patient-data laptop security controversy
Accretive Health disclosed that nine laptops containing patient data had been stolen in 2011 and that 30 company laptops lacked encryption. The issue contributed to subsequent federal scrutiny and a long-term FTC settlement.
2012
Minnesota debt-collection investigation
The Minnesota attorney general investigated the company's debt-collection practices. Accretive Health agreed to a $2.5 million settlement, admitted no wrongdoing, and accepted restrictions on operations in the state.