Public Storage controversies
Controversies tied to this brand in public sources. A listing is not a finding of fault.
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2019
Price-gouging fine after wildfires
Public Storage was fined $140,000 after raising prices by more than 10 percent following the 2017 Northern California wildfires.
2007
Military customer’s belongings sold at lien auction
A customer serving with the U.S. military in Iraq had belongings sold after storage-payment problems. The incident attracted negative publicity, after which Public Storage apologized and paid compensation.
Disputes over tenant insurance claims
Customers and investigative reports have alleged that burglary and property-damage claims under insurance products associated with Public Storage were difficult to obtain or were denied under policy requirements. Insurance regulators in two states criticized practices by affiliated insurers, and a class-action lawsuit alleged that customers were misled about premium economics.