Controversies
Controversies tied to this brand in public sources. A listing is not a finding of fault.
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2020
Primula recalls cheese products over botulism concern
Recall announced
Primula issued a precautionary recall of its product range after a product found during routine testing contained a source of bacteria that causes botulism. The recall covered specified batches of chilled 150g products and ambient 100g cheese tubes. Primula said distribution had stopped, advised customers not to eat the tubes and to return them for a full refund, and apologized.
Primula issued a precautionary recall of its range after a product found during routine testing contained a source of bacteria that causes botulism. The recall covered specified batches of chilled 150g products and ambient 100g cheese tubes. Primula said distribution had stopped, advised customers not to eat the tubes and to return them for a full refund, and apologized.
Company response
Investigation — Primula
Primula said investigations into the source of the contamination were ongoing
Recall — Primula
As a result, the brand has recalled batches of its chilled 150g range with best before dates from 25 December to 28 January; and its ambient 100g cheese tubes with best before dates from 30 October to 10 December.
Refund or compensation — Primula
customers also advised not to eat any Primula cheese tubes already purchased, and to return them to stores in exchange for a full refund.
Apology — Primula
We would also like to apologise to those who won’t be able to get their hands on our cheese for a short period of time while we work hard to resolve the issue
Source excerpt
Cheese spreads brand Primula has issued a precautionary recall of its entire range over fears its products may have been contaminated with clostridium botulinum.
The contamination was due to a production fault, said the Kavli-owned brand, with a Primula product found during routine testing to contain a source of the bacteria that causes botulism.