Post Office Limited controversies
Controversies tied to this brand in public sources. A listing is not a finding of fault.
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2020
Horizon accounting-system scandal and wrongful prosecutions
The Post Office pursued hundreds of subpostmasters for alleged accounting shortfalls associated with the Horizon system. Subsequent legal proceedings and reviews identified serious problems concerning system reliability, evidence, disclosure and prosecutorial conduct. The Criminal Cases Review Commission described the resulting sequence of wrongful convictions as the largest single series of wrongful convictions in British legal history. A public inquiry, compensation schemes and appeals processes followed.
2019
Barclays responds to criticism over Post Office cash access
Company response
After MP Nick Herbert criticized Barclays’ decision to stop allowing customers to withdraw cash over the counter at Post Office branches, Barclays said it was exploring ways to support cash access and was launching a cashback offering with merchants.
Stated objective. Barclays said its commitment was that none of its customers would be without access to cash.
Company response
Clarification — Barclays
In a statement, Adam Rowse, MD branch based Banking at Barclays, said the firm is âconstantly exploring new ways to evolve the role of the branchâ.
Source excerpt
Barclays has spoken out after its cuts to Post Office banking services were slammed by the South Downs MP.
Adam pledged: âOur commitment means none of our customers will be without access to cash.
The firm is launching a cash back offering âworking with merchants to give customers access to cash over the counterâ, Adam said.