Phones 4u controversies
Controversies tied to this brand in public sources. A listing is not a finding of fault.
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2022
Administrators bring competition litigation
Phones 4u's administrators alleged that companies in the mobile telecommunications sector had unlawfully coordinated and that EE had breached its contract, contributing to the retailer's collapse.
2011
ASA bans religiously themed Android advertisement
The ASA banned an advertisement showing a depiction of Jesus with Samsung Galaxy Android phones and the phrase 'miraculous deals', concluding that the Easter-period treatment could mock or belittle Christian beliefs.
2008
Ofcom findings on sales and service practices
Ofcom found that Phones 4u had misled customers about network coverage, delayed refunds for faulty handsets and offered unfair terms in cashback schemes. The company provided undertakings, changed some terms and replaced its repair provider.