Phase Eight controversies
Controversies tied to this brand in public sources. A listing is not a finding of fault.
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2026
TFG London discloses cybersecurity incident affecting Phase Eight, Hobbs and Whistles
Issue disclosure
TFG London, the UK arm of retail conglomerate The Foschini Group, identified a cybersecurity incident on Sunday affecting some IT systems and specifically impacting its Phase Eight, Hobbs and Whistles brands. It said stores are operating as normal though some website capabilities may be unavailable, that it is actively investigating with external cyber security specialists, and that it did not believe customers' payment information had been affected.
Company response
Apology — TFG London
TFG London has apologised to customers for disruption after it identified a "cybersecurity incident" on Sunday.
Investigation — TFG London
"We are actively investigating and working with external cyber security specialists," the company told BBC News in a statement.
Clarification — TFG London
The retail group reportedly told customers in an email that it did not believe customers' payment information had been affected by the incident.
Ongoing disclosure — TFG London
will provide additional updates to our customers as appropriate
Source excerpt
TFG London has apologised to customers for disruption after it identified a "cybersecurity incident" on Sunday.
The retail group reportedly told customers in an email that it did not believe customers' payment information had been affected by the incident.
"We are actively investigating and working with external cyber security specialists," the company told BBC News in a statement.