P.F. Chang's controversies
Controversies tied to this brand in public sources. A listing is not a finding of fault.
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2019
P.F. Chang’s faces lawsuit over crab labeling
Lawsuit filed
A class-action lawsuit filed in California alleges that P.F. Chang’s falsely labeled certain sushi rolls as containing crab, although they contained imitation crab meat. The complaint alleges the labeling implied the rolls contained or were equivalent to real crab meat.
Source excerpt
U.S. restaurant chain P.F. Chang’s is facing a class-action lawsuit, alleging that it falsely labeled some sushi rolls as containing crab when they do not actually contain the shellfish.
Chansue Kang, on behalf of the class, filed the suit in U.S. Superior Court in California against the Scottsdale, Arizona-based operator of more than 300 restaurants.
P.F. Chang’s has engaged in “unfair and deceptive practices,” by implying that the Krab Mix resembles crab, is equivalent to crab meat, and/or contains crab meat, “when in fact, no crab meat exists and the Krab Mix is nutritionally inferior to crab meat,” the complaint said.
2014
Payment-card data breach
P.F. Chang's confirmed that a breach had affected credit and debit cards used at its restaurants. The incident was initially brought to public attention by cybersecurity journalist Brian Krebs.